IMG
Overall Rating 4.22 out of 5
Overall Rating 4.22 out of 5 2,208 Reviews Since 2005

  • Rating 4 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    February 3, 2025
    Gina from CA Verified Squaremouth Customer

    I appreciated my positive experience with IMG because I was looking for a policy that would cover my pet if he became ill. This was the best product I found in that regard (even though expensive). Luckily for me (and for IMG!), my pet did not get sick, nor did I have other travel-related problems (thank goodness). I will likely investigate IMG's products next time I travel.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    January 27, 2025
    Linda from FL Verified Squaremouth Customer

    You made it so easy to do and always answer all my questions. Will be using you in the future with all my travels. Thank you

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    3 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Choice
    Review Received:
    January 25, 2025
    Leonard from MO Verified Squaremouth Customer

    Trip was cancelled because of wildfires.

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    January 24, 2025
    Sara from NY Verified Squaremouth Customer

    Easy to understand the policy and purchase. Felt it was good value. Made minor adjustments to the policy pre-trip by calling the help line. The service person was helpful and efficient.

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    6 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    January 24, 2025
    Barb from NC Verified Squaremouth Customer

    Customer service to select policy was excellent. No claim was made, so I can't attest to that part.

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Choice
    Review Received:
    January 20, 2025
    Sharon from TX Verified Squaremouth Customer

    I made a mistake when I entered the amount that the trip was worth. I called and spoke to a rep who changed it and refunded me for the lesser amount. It showed up on my credit card in 2 days. Very happy with the prompt service!

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    8 out of 8 people found this review helpful

  • Rating 4 out of 5
    Policy:
    iTravelInsured Choice
    Review Received:
    January 20, 2025
    Ilse from OR Verified Squaremouth Customer

    I thought the insurance for work was quite expensive for what I got.

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    0 out of 2 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Patriot America Plus
    Review Received:
    January 15, 2025
    Theodore from Mexico Verified Squaremouth Customer

    Absolutely the Worst experience ever!!!! Claims have been denied for months and no resolution. Now seeking legal counsel as nothing has been done and we are going into collections. Never again will I use this or any other insurance associate with you.

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    24 out of 24 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    January 13, 2025
    Sharon from DC Verified Squaremouth Customer

    Fortunately there was no need to file a claim. I did call customer service before the trip to extend coverage at the beginning of my travels by one day. It went smoothly.

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    3 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Travel SE
    Review Received:
    January 13, 2025
    Catherine from FL Verified Squaremouth Customer

    Did not need to utilize

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    0 out of 2 people found this review helpful