A Best Travel Insurance Provider 2021 by Forbes

John Hancock Insurance Agency was recognized by Forbes as one of the Best Travel Insurance Companies in 2021, earning a five-star rating for their high levels of reimbursement, including “Top-notch emergency medical evacuation coverage of $1 million”.

Forbes also credits additional perks for the high rating, including “Only 3 hours of trip delay needed for an insurance payout” and a “14-day free look period”.

“This plan is packed with coverage options that offer high levels of reimbursement.”

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Why buy from John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans distributed by John Hancock Insurance Agency are underwritten by Starr Indemnity & Liability Company. John Hancock Insurance Agency, Inc. acts only as an agency/distributor and is not the underwriter/insurer obligated to the policyholder for the benefits provided by this product.

Our wide-ranging trip protection plans cover you and your family for domestic and international destinations and cruise trips. These Plans provide 24/7 multilingual assistance and insurance benefits to protect your financial investment and reimburse unforeseen covered expenses while you travel. We offer three plans to suit your insurance needs and our emergency medical plans are primary coverage. You may purchase an optional Cancel for any Reason Coverage, if eligible, for extra cancellation coverage for any reason up to 48 hours prior to departure. Please see the policy for full coverage details. Customer service and claims support is available 24/7.

Bronze – a basic plan with comprehensive coverage. Lower coverage limits than our other two plans with our lowest premiums.

Silver – a competitive plan that offers increased benefits over the Bronze Plan for items such as missed connection, baggage and emergency medical expenses and emergency medical evacuation.

Gold – our deluxe plan with the highest coverage limits of the three plans we offer. This plan includes Emergency Medical Evacuation up to $1,000,000 and includes trip cancellation and interruption, baggage loss and delay benefits, accidental death and dismemberment and missed connection coverage. Please see the policy for coverage details.

Trust John Hancock Insurance Agency for your travel insurance needs. You may be glad you did.

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John Hancock Insurance Agency, Inc.

Overall Rating 4.34
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Contact Information for John Hancock Insurance Agency, Inc.

Customer Service:
1-866-888-7803 or 317-582-2660
Hours of Operation:

Everyday, 24 hours a day

Claims Phone:
1-866-888-7803 or 317-582-2660
Claims Hours of Operation:

Everyday, 24 hours a day

Mail to:
Starr Indemnity & Liability Company
c/o Seven Corners
303 Congressional Blvd.
Carmel, Indiana 46032
Emergency Assistance:
Inside USA 1-866-888-7150
Outside USA 317-582-2690
Claims Email:
Fax: 317-575-2256
Provider Claims Website