John Hancock Insurance Agency, Inc.

John Hancock Insurance Agency, Inc. Sales & Service Data

Total Sales
since 2012
Monthly Sales
average monthly sales since 2012
reviews since 2012
Overall Rating
4.39 out of 5
Top Providers
InsureandGo USA
HTH Travel Insurance
average on squaremouth 13,922 policies sold - 250 average monthly sales over last 3 months - 15,534 reviews - overall rating 4.42 out of 5

John Hancock Insurance Agency, Inc. Reviews

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.39

average on squaremouth 4.42 out of 5

6,157 policies sold
0.8% negative reviews

0.8% (47) negative reviews to sales
average on squaremouth is 0.6%

  • 5 star
  • 4 star
  • 3 star
  • 2 star
  • 1 star

John Hancock Insurance Agency, Inc. General Information

General Information
John Hancock Insurance Agency, Inc.
197 Clarendon Street
Boston, MA 02116
United States

Telephone: 877-617-2832
Why buy from John Hancock Insurance Agency, Inc.?

John Hancock Insurance Agency, Inc. is a subsidiary of Manulife Financial Corporation, a leading North American-based financial services group serving millions of customers in 22 countries and territories worldwide. All travel insurance plans distributed by John Hancock Insurance Agency are underwritten by American Modern Home Insurance Company. John Hancock Insurance Agency, Inc. acts only as an agency/distributor and is not the underwriter/insurer obligated to the policyholder for the benefits provided by this product.

Our wide-ranging trip protection plans cover you and your family for domestic and international destinations and cruise trips. These Plans provide 24/7 multilingual assistance and insurance benefits to protect your financial investment and reimburse unforeseen covered expenses while you travel. Optional coverages are available including Adventure Sports, increased emergency medical limits, AD&D and Cancel for any Reason.

Bronze – a basic plan with comprehensive coverage. Lower coverage limits than our other two plans with our lowest premiums

Silver – our preferred plan for individuals or families. Your children or grandchildren, aged 18 and younger (23 and younger if full-time student or your fully dependent children) are all included with your paid premium. Silver has higher coverage limits than the Bronze plan.

Gold – our deluxe plan with the highest coverage limits of the three plans we offer. Children are not included. Pre-existing condition exclusion waiver may apply.

Remember, you are only a few quick questions away from an instant quote from all the major travel insurance providers.

John Hancock Insurance Agency, Inc. Claims

For use with these products: Bronze, Silver, Gold
Contact by Telephone
Customer Service Number: 1-866-888-7803 or 317-582-2660
Hours of Operation:
Weekdays 8:00am - 7:00pm EST

Claims Filing Number: 1-866-888-7803 or 317-582-2660
Claims Hours of Operation:
Weekdays, 8:00am - 6:00pm EST
Contact by Email & Mail
Fax: 317-575-2256

Mail to:
American Modern Home Insurance Company
c/o Seven Corners

303 Congressional Blvd.

Emergency Assistance Numbers
24 Hour Emergency Assistance Numbers:
Inside USA 1-866-888-7150 (toll free)
Outside USA 317-582-2690 (collect call)