Why buy from Arch RoamRight

RoamRight offers trip cancellation and travel medical insurance plans for leisure, adventure and business travelers, students and groups traveling domestically or internationally. Whether you’re traveling alone, as a family or with a group, we can help. Our Elite, Preferred and Essential plans will even include one child (17 or younger) at no additional cost with each covered adult. Our plans provide coverage for trip cancellation and interruption, trip delay, lost baggage, medical expenses, emergency medical evacuation, security evacuation, accidental death and dismemberment, etc. Additional upgrades are available for Cancel For Any Reason, Hazardous Sports, Additional Accidental Death and Dismemberment, and more. RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Let RoamRight help you travel smarter wherever you roam!

Arch RoamRight

Overall Rating 4.52
  • 5 stars
    1459
  • 4 stars
    434
  • 3 stars
    122
  • 2 stars
    27
  • 1 star  
    51

80,403
policies sold

0.1%
negative reviews

0.1% (113) negative reviews to sales
Average on Squaremouth is 0.4%

Contact Information for Arch RoamRight

Customer Service:
800-699-3845
Hours of Operation:

Weekdays, 8:30am - 9:00pm ET

Claims Phone:
855-762-6252
Claims Hours of Operation:

Weekdays, 9:00am - 5:00pm ET

Mail to:
Arch RoamRight
Executive Plaza IV 11350 McCormick Road Suite 102
Hunt Valley, Maryland 21031
Emergency Assistance:
Inside USA 855-286-8348
Outside USA 443-279-7335
Claims Email:
claims@roamright.com
Fax: 443-279-2901
Provider Claims Website

Policies Offered by Arch RoamRight


Essential

Policy Description:

The Essential plan is RoamRight’s lowest-cost trip cancellation policy, which provides basic Medical, Dental and Evacuation benefits without all the bells and whistles. One child (under the age of 18) is included with each adult plan purchased. The Essential plan does not include AD&D coverage.

Underwritten By: Arch Insurance Company

Underwritten Location: Harborside 3 210 Hudson Street, Suite 300 Jersey City, NJ 07311-1107, UNITED STATES

AM Best #: 03186

AM Best Rating: A+ (Superior)


Preferred

Policy Description:

The Preferred plan is our most flexible trip cancellation policy, providing Medical, Dental, Evacuation and AD&D benefits and many optional coverages like Cancel for Work Reason and more. The Preferred plan also includes coverage for one child (under the age of 18) with each covered adult.

Underwritten By: Arch Insurance Company

Underwritten Location: Harborside 3 210 Hudson Street, Suite 300 Jersey City, NJ 07311-1107, UNITED STATES

AM Best #: 03186

AM Best Rating: A+ (Superior)


Elite

Policy Description:

The Elite plan has the highest limits when compared to other RoamRight travel insurance packages. Cancel for Work Reason is built-in along with AD&D (air common carrier only coverage) in addition to regular AD&D coverage. Optional benefits include Cancel for Any Reason, Renter’s Collision Insurance, and many more. In addition, the Elite plan includes coverage for one child (under the age of 18) with each covered adult.

Underwritten By: Arch Insurance Company

Underwritten Location: Harborside 3 210 Hudson Street, Suite 300 Jersey City, NJ 07311-1107, UNITED STATES

AM Best #: 03186

AM Best Rating: A+ (Superior)


Multi-Trip

Policy Description:

RoamRight’s Multi-Trip plan takes all of the great features from our normal Trip Cancellation plans and expands them into a convenient annual contract with 12 months of coverage for trips lasting 30 days or less.

Underwritten By: Arch Insurance Company

Underwritten Location: Harborside 3 210 Hudson Street, Suite 300 Jersey City, NJ 07311-1107, UNITED STATES

AM Best #: 03186

AM Best Rating: A+ (Superior)

Compare All Policies for Arch RoamRight

Recent Customer Reviews for Arch RoamRight

Overall Rating 4.52 Out of 5

View all Arch RoamRight reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.

  • 2,128 Reviews Since 2012

  • Overall Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    From: Verified Squaremouth Customer

    I could not finalize the payment on the site. I had to call them.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    From: Verified Squaremouth Customer

    The claim was handled to our satisfaction in most respects. I knocked off a star because we received an email asking for more information when all the necessary documentation was already in their hands. I had to send two emails to explain this. Also, telephone contact with our claim representative was impossible. No transfer to another rep, no phone message, just a dropped call in one instance. However, ARR was great acknowledging that they received our claim and were processing it.

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    Preferred
    Review Received:
    From: Verified Squaremouth Customer

    I tried to make a claim to cancel my trip due to the both of my twins but unfortunately was told it wasn't a good enough reason, lost out on refund from the insurance after getting no response but the cruise let me cancel with penalty. I will probably return but this experience wasn't that great

    Was this review helpful to you?

    1 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    From: Verified Squaremouth Customer

    I had to cancel my trip. Claims representatives were professional, polite, courteous, understanding, knowledgeable, and efficient. They answered my questions, and were very helpful and informative. Filing the claim was relatively simple. I received a check in about one month. I would definitely recommend this insurance company.

    Was this review helpful to you?

    2 out of 3 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    From: Verified Squaremouth Customer

    When it was clear that I needed to make a claim, I contacted Roamright who responded quickly and helpfully.

    Was this review helpful to you?

    2 out of 2 people found this review helpful