About Arch RoamRight
RoamRight offers trip cancellation and travel medical insurance plans for leisure, adventure and business travelers, students and groups traveling domestically or internationally. Whether you’re traveling alone, as a family or with a group, we can help. Our Elite, Preferred and Essential plans will even include one child (17 or younger) at no additional cost with each covered adult. Our plans provide coverage for trip cancellation and interruption, trip delay, lost baggage, medical expenses, emergency medical evacuation, security evacuation, accidental death and dismemberment, etc. Additional upgrades are available for Cancel For Any Reason, Hazardous Sports, Additional Accidental Death and Dismemberment, and more. RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Let RoamRight help you travel smarter wherever you roam!
77,181
policies sold
0.1%
negative reviews
0.1% (111) negative reviews to sales
Average on Squaremouth is 0.4%
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5 stars
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4 stars
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3 stars117
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2 stars25
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1 star51
Contact Information for Arch RoamRight
800-699-3845
Hours of Operation:
Weekdays, 8:30am - 9:00pm ET
855-762-6252
Claims Hours of Operation:
Weekdays, 9:00am - 5:00pm ET
Hunt Valley, Maryland 21031
Outside USA 443-279-7335 (collect call)
Recent Customer Reviews for Arch RoamRight
View all Arch RoamRight reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.
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Overall Rating 5 out of 5Policy:
PreferredReview Received:
From: Daniel from WA Verified Squaremouth CustomerThis recent trip was a "replacement" for one we intended to take a year earlier but had to cancel due to a medical situation. RoamRight dealt with our claim in a most helpful manner - this was a new experience for my wife and I - and we received checks for all of our cancelled expenses, which we used to fund this years trip. We would recommend RoamRight to anyone needing to purchase trip insurance.
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0 out of 0 people found this review helpful -
Overall Rating 5 out of 5Policy:
PreferredReview Received:
From: Craig from CO Verified Squaremouth CustomerOur flight out of Denver was delayed by a day due to weather. This meant we would arrive at our hotel a day later than planned and would lose a day of our vacation. However, we contacted British Airways, with whom we had an air and hotel package, and they changed our hotel reservations for arrival a day later and departure a day later than originally planned, and they changed our return flight for a day later. This meant that our vacation would extend one day beyond the dates we provided when we purchased your plan. I called your customer service, explained the situation, and was told that you were able to change the end date on our policy to one day later. Thanks, we really appreciated this.
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2 out of 2 people found this review helpful -
Overall Rating 5 out of 5Policy:
PreferredReview Received:
From: Wallace from MO Verified Squaremouth CustomerRepresentatives were very helpful and maintained a professional positive attitude. Pricing tool is first class including the explanation of coverage.
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2 out of 2 people found this review helpful -
Overall Rating 2 out of 5Policy:
PreferredReview Received:
From: Allan from WI Verified Squaremouth CustomerI called to ask about what to do if my scheduled airline did not fly - expected bankruptcy. Took forever and never really got an answer
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1 out of 1 people found this review helpful -
Overall Rating 3 out of 5Policy:
EssentialReview Received:
From: Rita from CO Verified Squaremouth CustomerAfter purchasing Arch RoamRight I have never spoken with customer service again. i didn't have to use the insurance which is great.
Thank you,
Rita BruntonWas this review helpful to you?
1 out of 1 people found this review helpful
Policies offered by Arch RoamRight
Essential
Policy Description:
The Essential plan is RoamRight’s lowest-cost trip cancellation policy, which provides basic Medical, Dental and Evacuation benefits without all the bells and whistles. One child (under the age of 18) is included with each adult plan purchased. The Essential plan does not include AD&D coverage.
Underwritten By: Arch Insurance Company
Underwritten Location: Harborside 3 210 Hudson Street, Suite 300 Jersey City, NJ 07311-1107, UNITED STATES
AM Best #: 03186
AM Best Rating: A+ (Superior)
Preferred
Policy Description:
The Preferred plan is our most flexible trip cancellation policy, providing Medical, Dental, Evacuation and AD&D benefits and many optional coverages like Cancel for Work Reason and more. The Preferred plan also includes coverage for one child (under the age of 18) with each covered adult.
Underwritten By: Arch Insurance Company
Underwritten Location: Harborside 3 210 Hudson Street, Suite 300 Jersey City, NJ 07311-1107, UNITED STATES
AM Best #: 03186
AM Best Rating: A+ (Superior)
Elite
Policy Description:
The Elite plan has the highest limits when compared to other RoamRight travel insurance packages. Cancel for Work Reason is built-in along with AD&D (air common carrier only coverage) in addition to regular AD&D coverage. Optional benefits include Cancel for Any Reason, Renter’s Collision Insurance, and many more. In addition, the Elite plan includes coverage for one child (under the age of 18) with each covered adult.
Underwritten By: Arch Insurance Company
Underwritten Location: Harborside 3 210 Hudson Street, Suite 300 Jersey City, NJ 07311-1107, UNITED STATES
AM Best #: 03186
AM Best Rating: A+ (Superior)
Multi-Trip
Policy Description:
RoamRight’s Multi-Trip plan takes all of the great features from our normal Trip Cancellation plans and expands them into a convenient annual contract with 12 months of coverage for trips lasting 30 days or less.
Underwritten By: Arch Insurance Company
Underwritten Location: Harborside 3 210 Hudson Street, Suite 300 Jersey City, NJ 07311-1107, UNITED STATES
AM Best #: 03186
AM Best Rating: A+ (Superior)
Insurance Providers
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- CSA Travel Protection
- Dogtag
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- GeoBlue
- Global Alert
- Global Guardian Air Ambulance
- HTH Travel Insurance
- IMG
- iTravelInsured
- John Hancock Insurance Agency, Inc.
- MedjetAssist
- Nationwide Mutual Insurance Company
- Seven Corners Inc
- Tin Leg
- Tokio Marine HCC Medical Insurance Services
- Travel Insured International
- Travelex Insurance Services
- TravelSafe
- Trawick International
- TripAssure
- USA-Assist Worldwide Protection
- USI Affinity Travel Insurance Services
Additional Information