Why buy from Arch RoamRight

RoamRight offers trip cancellation and travel medical insurance plans for leisure, adventure and business travelers, students and groups traveling domestically or internationally. Whether you’re traveling alone, as a family or with a group, we can help. Our Elite, Preferred and Essential plans will even include one child (17 or younger) at no additional cost with each covered adult. Our plans provide coverage for trip cancellation and interruption, trip delay, lost baggage, medical expenses, emergency medical evacuation, security evacuation, accidental death and dismemberment, etc. Additional upgrades are available for Cancel For Any Reason, Hazardous Sports, Additional Accidental Death and Dismemberment, and more. RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Let RoamRight help you travel smarter wherever you roam!

Arch RoamRight

Overall Rating 4.52
  • 5 stars
    1468
  • 4 stars
    438
  • 3 stars
    123
  • 2 stars
    27
  • 1 star  
    51

81,243
policies sold

0.1%
negative reviews

0.1% (78) negative reviews to sales
Average on Squaremouth is 0.2%

Contact Information for Arch RoamRight

Customer Service:
800-699-3845
Hours of Operation:

Weekdays, 8:30am - 9:00pm ET

Claims Phone:
855-762-6252
Claims Hours of Operation:

Weekdays, 9:00am - 5:00pm ET

Mail to:
Arch RoamRight
Executive Plaza IV 11350 McCormick Road Suite 102
Hunt Valley, Maryland 21031
Emergency Assistance:
Inside USA 855-286-8348
Outside USA 443-279-7335
Claims Email:
claims@roamright.com
Fax: 443-279-2901
Provider Claims Website

Policies Offered by Arch RoamRight


Essential

Policy Description:

The Essential plan is RoamRight’s lowest-cost trip cancellation policy, which provides basic Medical, Dental and Evacuation benefits without all the bells and whistles. One child (under the age of 18) is included with each adult plan purchased. The Essential plan does not include AD&D coverage.

Underwritten By: Arch Insurance Company

Underwritten Location: Harborside 3 210 Hudson Street, Suite 300 Jersey City, NJ 07311-1107, UNITED STATES

AM Best #: 03186

AM Best Rating: A+ (Superior)


Preferred

Policy Description:

The Preferred plan is our most flexible trip cancellation policy, providing Medical, Dental, Evacuation and AD&D benefits and many optional coverages like Cancel for Work Reason and more. The Preferred plan also includes coverage for one child (under the age of 18) with each covered adult.

Underwritten By: Arch Insurance Company

Underwritten Location: Harborside 3 210 Hudson Street, Suite 300 Jersey City, NJ 07311-1107, UNITED STATES

AM Best #: 03186

AM Best Rating: A+ (Superior)


Multi-Trip

Policy Description:

RoamRight’s Multi-Trip plan takes all of the great features from our normal Trip Cancellation plans and expands them into a convenient annual contract with 12 months of coverage for trips lasting 30 days or less.

Underwritten By: Arch Insurance Company

Underwritten Location: Harborside 3 210 Hudson Street, Suite 300 Jersey City, NJ 07311-1107, UNITED STATES

AM Best #: 03186

AM Best Rating: A+ (Superior)

Compare All Policies for Arch RoamRight

Recent Customer Reviews for Arch RoamRight

Overall Rating 4.52 Out of 5

View all Arch RoamRight reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.

  • 2,142 Reviews Since 2012

  • Overall Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    April 4, 2020
    Charles from MT Verified Squaremouth Customer

    Our trip was postponed and Arch agreed to extend our policy indefinitely so that it can be applied to the same trip at a future date.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    March 29, 2020
    Steven from WI Verified Squaremouth Customer

    Roam Right allowed us to defer used of our travel insurance for one year when Viking had to cancel our March river cruise.

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    0 out of 0 people found this review helpful

  • Overall Rating 4 out of 5
    Policy:
    Preferred
    Review Received:
    March 28, 2020
    Susan from WI Verified Squaremouth Customer

    I filed a claim using their online system. It's slightly clunky and challenging to navigate but, not horrible. After filing, I got an email from one of their agents stating I needed to turn in their own (Arch RoamRight) Attending Physician Statement in addition to the letter I submitted from my physician the day I saw her for an upper respiratory infection (three days prior to my scheduled departure). I found that annoying given that I was sick at the time and not going to the doctor with the intention of cancelling my long planned trip. Given the craziness of the health care system due to COVID-19, I just today got back the required form from my physician - via US Mail. I uploaded it to the Arch RoamRight site this afternoon and am now awaiting a response from the company. If they approve my claim for me and the rest of my family (seven people in all) based on the facts I submitted and without further delay, I would likely rate them a 4.5. If they contest or continue to request more documentation, my rating will reflect that fact.

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    0 out of 0 people found this review helpful

  • Overall Rating 3 out of 5
    Policy:
    Preferred
    Review Received:
    March 28, 2020
    anonymous from RI Verified Squaremouth Customer

    I was in Europe when the US made unclear statements about the decision to prohibit international travel. I contacted ArchRoamRight by email
    with questions about the changes I had to make in my travel plans. The answer came 4 days later, with no specific information. Granted, these were stressful, unanticipated situations, but I did expect a faster response from the company.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    March 24, 2020
    Tim from WA Verified Squaremouth Customer

    The policy had good coverage for a reasonable price. It was easy to purchase and the paperwork and policy were clear.

    I filed a claim for medical expenses. The claim was handled promptly, it was easy to work with claims service and I received payment in a timely fashion.
    This was for medical expenses incurred in Europe.

    This is my 3rd time using Squaremouth and Roamright for my international travel insurance and I intent to continue using them.

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    0 out of 0 people found this review helpful