78,656 Total Sales
Since 2012
376 Monthly Sales
Average Monthly Sales Since 2012
2,089 Reviews
Since 2012

About Arch RoamRight

RoamRight offers trip cancellation and travel medical insurance plans for leisure, adventure and business travelers, students and groups traveling domestically or internationally. Whether you’re traveling alone, as a family or with a group, we can help. Our Elite, Preferred and Essential plans will even include one child (17 or younger) at no additional cost with each covered adult. Our plans provide coverage for trip cancellation and interruption, trip delay, lost baggage, medical expenses, emergency medical evacuation, security evacuation, accidental death and dismemberment, etc. Additional upgrades are available for Cancel For Any Reason, Hazardous Sports, Additional Accidental Death and Dismemberment, and more. RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Let RoamRight help you travel smarter wherever you roam!
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Arch RoamRight
Overall Customer Ratings

78,656
policies sold

0.1%
negative reviews

0.1% (111) negative reviews to sales
Average on Squaremouth is 0.4%

  • 5 stars
    1436
  • 4 stars
    422
  • 3 stars
    120
  • 2 stars
    25
  • 1 star  
    51

Contact Information for Arch RoamRight

Customer Service:
800-699-3845
Hours of Operation:
Weekdays, 8:30am - 9:00pm ET
Claims Phone:
855-762-6252
Claims Hours of Operation:
Weekdays, 9:00am - 5:00pm ET
Mail to:
Arch RoamRight
Executive Plaza IV 11350 McCormick Road Suite 102
Hunt Valley, Maryland 21031
Emergency Assistance
24 Hour Emergency Assistance Numbers:
Inside USA 855-286-8348 (toll free)
 Outside USA 443-279-7335 (collect call)
Claims Email:
claims@roamright.com
Fax: 443-279-2901
Provider Claims Website

Recent Customer Reviews for Arch RoamRight

Overall Rating 4.52 Out of 5

View all Arch RoamRight reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.

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Policies offered by Arch RoamRight


Essential

Policy Description:

The Essential plan is RoamRight’s lowest-cost trip cancellation policy, which provides basic Medical, Dental and Evacuation benefits without all the bells and whistles. One child (under the age of 18) is included with each adult plan purchased. The Essential plan does not include AD&D coverage.

Underwritten By: Arch Insurance Company

Underwritten Location: Harborside 3 210 Hudson Street, Suite 300 Jersey City, NJ 07311-1107, UNITED STATES

AM Best #: 03186

AM Best Rating: A+ (Superior)

Policy Detail


Preferred

Policy Description:

The Preferred plan is our most flexible trip cancellation policy, providing Medical, Dental, Evacuation and AD&D benefits and many optional coverages like Cancel for Work Reason and more. The Preferred plan also includes coverage for one child (under the age of 18) with each covered adult.

Underwritten By: Arch Insurance Company

Underwritten Location: Harborside 3 210 Hudson Street, Suite 300 Jersey City, NJ 07311-1107, UNITED STATES

AM Best #: 03186

AM Best Rating: A+ (Superior)

Policy Detail


Elite

Policy Description:

The Elite plan has the highest limits when compared to other RoamRight travel insurance packages. Cancel for Work Reason is built-in along with AD&D (air common carrier only coverage) in addition to regular AD&D coverage. Optional benefits include Cancel for Any Reason, Renter’s Collision Insurance, and many more. In addition, the Elite plan includes coverage for one child (under the age of 18) with each covered adult.

Underwritten By: Arch Insurance Company

Underwritten Location: Harborside 3 210 Hudson Street, Suite 300 Jersey City, NJ 07311-1107, UNITED STATES

AM Best #: 03186

AM Best Rating: A+ (Superior)

Policy Detail


Multi-Trip

Policy Description:

RoamRight’s Multi-Trip plan takes all of the great features from our normal Trip Cancellation plans and expands them into a convenient annual contract with 12 months of coverage for trips lasting 30 days or less.

Underwritten By: Arch Insurance Company

Underwritten Location: Harborside 3 210 Hudson Street, Suite 300 Jersey City, NJ 07311-1107, UNITED STATES

AM Best #: 03186

AM Best Rating: A+ (Superior)

Policy Detail

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Insurance Providers

Additional Information

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 11 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

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$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

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$1,000 Tips Shine a Light on Service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

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One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

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