RoamRight offers trip cancellation and travel medical insurance plans for leisure, adventure and business travelers, students and groups traveling domestically or internationally. Whether you’re traveling alone, as a family or with a group, we can help. Our Elite, Preferred and Essential plans will even include one child (17 or younger) at no additional cost with each covered adult. Our plans provide coverage for trip cancellation and interruption, trip delay, lost baggage, medical expenses, emergency medical evacuation, security evacuation, accidental death and dismemberment, etc. Additional upgrades are available for Cancel For Any Reason, Hazardous Sports, Additional Accidental Death and Dismemberment, and more. RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Let RoamRight help you travel smarter wherever you roam!
Weekdays, 8:30am - 9:00pm ET
Weekdays, 9:00am - 5:00pm ET
Policy Description:
The Essential plan is RoamRight’s lowest-cost trip cancellation policy, which provides basic Medical, Dental and Evacuation benefits without all the bells and whistles. One child (under the age of 18) is included with each adult plan purchased. The Essential plan does not include AD&D coverage.
Underwritten By: Arch Insurance Company
Underwritten Location: Harborside 3 210 Hudson Street, Suite 300 Jersey City, NJ 07311-1107, UNITED STATES
AM Best #: 03186
AM Best Rating: A+ (Superior)
Policy Description:
The Preferred plan is our most flexible trip cancellation policy, providing Medical, Dental, Evacuation and AD&D benefits and many optional coverages like Cancel for Work Reason and more. The Preferred plan also includes coverage for one child (under the age of 18) with each covered adult.
Underwritten By: Arch Insurance Company
Underwritten Location: Harborside 3 210 Hudson Street, Suite 300 Jersey City, NJ 07311-1107, UNITED STATES
AM Best #: 03186
AM Best Rating: A+ (Superior)
Policy Description:
RoamRight’s Multi-Trip plan takes all of the great features from our normal Trip Cancellation plans and expands them into a convenient annual contract with 12 months of coverage for trips lasting 30 days or less.
Underwritten By: Arch Insurance Company
Underwritten Location: Harborside 3 210 Hudson Street, Suite 300 Jersey City, NJ 07311-1107, UNITED STATES
AM Best #: 03186
AM Best Rating: A+ (Superior)
View all Arch RoamRight reviews to sort by Most Helpful, Most Recent, Star Ratings, or to only show reviews from customers who filed a claim.
I did not make the planned trip, postponing it until May, 2021.
Up to this latest interaction with RoamRight, I was satisfied. Now that I had to file a claim for a trip cancelled due to medical reasons, information has been extremely slow in coming and very vague. Seems like RoamRight is doing everything possible to not have to process the Claim. I get the same old run-around every time I call to status my claim.
I intend to pursue action through the FL Attorney General Office and Consumer Protection Agency. Maybe they can get RoamRight pointed in the right direction to settle my claim.
Our trip was postponed and Arch agreed to extend our policy indefinitely so that it can be applied to the same trip at a future date.
Roam Right allowed us to defer used of our travel insurance for one year when Viking had to cancel our March river cruise.
I filed a claim using their online system. It's slightly clunky and challenging to navigate but, not horrible. After filing, I got an email from one of their agents stating I needed to turn in their own (Arch RoamRight) Attending Physician Statement in addition to the letter I submitted from my physician the day I saw her for an upper respiratory infection (three days prior to my scheduled departure). I found that annoying given that I was sick at the time and not going to the doctor with the intention of cancelling my long planned trip. Given the craziness of the health care system due to COVID-19, I just today got back the required form from my physician - via US Mail. I uploaded it to the Arch RoamRight site this afternoon and am now awaiting a response from the company. If they approve my claim for me and the rest of my family (seven people in all) based on the facts I submitted and without further delay, I would likely rate them a 4.5. If they contest or continue to request more documentation, my rating will reflect that fact.