Sales & Service Data

TOTAL SALES
22,503
Since 2012
MONTHLY SALES
1108
Average Monthly Sales Since 2012
REVIEWS
752
Since 2012
Overall Rating
4.52 Out of 5

Reviews

Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

22,503
policies sold

0.3%
negative reviews

0.3% (61) negative reviews to sales
Average on Squaremouth is 0.6%

  • 5 stars
    491
  • 4 stars
    161
  • 3 stars
    39
  • 2 stars
    12
  • 1 stars
    14
Top Providers
HTH Travel Insurance
4.57/5
RoamRight
4.52/5
HCC
4.49/5
Show All Reviews

General Information

RoamRight Why buy from RoamRight?

RoamRight offers trip cancellation and travel medical insurance plans for leisure, adventure and business travelers, students and groups traveling domestically or internationally. Whether you’re traveling alone, as a family or with a group, we can help. Our Elite, Preferred and Essential plans will even include one child (17 or younger) FREE with each covered adult. Our plans provide coverage for trip cancellation and interruption, trip delay, lost baggage, medical expenses, emergency medical evacuation, security evacuation, accidental death and dismemberment, etc. Additional upgrades are available for Cancel For Any Reason, Hazardous Sports, Additional Accidental Death and Dismemberment, and more. RoamRight plans are underwritten by Arch Insurance Company, an A+ rated, market-leading specialty insurer. Let RoamRight help you travel smarter wherever you roam!

RoamRight
Executive Plaza IV 11350 McCormick Road Suite 102
Hunt Valley, MD 21031
United States
Telephone: 877-687-7170
Fax: 443-279-2901

Remember, you are only a few quick questions away from an instant quote from all the major travel insurance providers.

Claims Contact Information

Contact by Telephone
Customer Service Number: 877-687-7170
Hours of Operation: Weekdays, 8:30am - 9:00pm EST
Claims Filing Number: 855-762-6252
Claims Hours of Operation: Weekdays, 9:00am - 5:00pm EST
Emergency Assistance Numbers
24 Hour Emergency Assistance Numbers:
Inside USA 866-443-6971 (toll free)
Outside USA 443-279-7335 (collect call)
Contact by Email & Mail
Email: claims@roamright.com
Fax: 443-279-2901
Mail to:
RoamRight
Executive Plaza IV 11350 McCormick Road Suite 102
Hunt Valley, Maryland 21031
Provider Claims Website

For use with these products: Essential, Preferred, Elite, Active, Adventure, Multi-Trip, Multi-Trip Medical excl US, Medical excl US, Evacuation

$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on how to treat customers, rewards 20 who do the same.

BY KATHERINE SNOW SMITH
Times Staff Writer

See what happened

Silver Stevie Winner for Customer Service

Squaremouth wins national award for Customer Service Team of the Year by the American Business Awards.

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Safe with our Zero Complaint Guarantee

Every travel insurance policy purchased through Squaremouth comes with the Zero Complaint Guarantee.

In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client.

Unless the complaint is resolved to Squaremouth's satisfaction, the provider will be removed from the website.

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One of Florida’s Best Companies to Work For in 2015

Headquartered in St. Petersburg, Florida, Squaremouth’s unique work environment and core values have led to consistent recognition for company culture, outstanding office space and rapid growth.

In 2015, Florida Trend magazine named Squaremouth the 18th best small company to work for in Florida, highlighting the company’s exceptional culture in a special feature article.

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