Sales & Service Data

TOTAL SALES
65,100
Since 2014
MONTHLY SALES
2207
Average Monthly Sales Since 2014
REVIEWS
2,093
Since 2014
Overall Rating
4.59 Out of 5
Detailed Ratings
  • Customer Service Before Trip
  • Customer Service During Trip
  • Customer Service During Claim
Overall Rating

65,100
policies sold

0.1%
negative reviews

0.1% (61) negative reviews to sales
Average on Squaremouth is 0.4%

  • 5 stars
    1545
  • 4 stars
    360
  • 3 stars
    127
  • 2 stars
    46
  • 1 star  
    15
Top Providers
Tin Leg
4.59/5
Arch RoamRight
4.52/5
IMG
4.48/5

Tin Leg All Reviews

Sort all reviews by Most Helpful First, Most Recent, or Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.


  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    Excellent and responsive customer service.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    From: Verified Squaremouth Customer

    Very good service provider. Just what we travelers need.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    I chose Tin Leg via SquareMouth due to the high customer service and reliability ratings. The affordability and limits of coverage were superior to most other plans and underwritten by a highly reputable company. Setup was easy and customer service was excellent to answer questions in detail. The convenience of being able to compare multiple plans at one site was invaluable.

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    2 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    From: Verified Squaremouth Customer

    easy way to buy a piece of mind

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    This was my first time using an insurance provider other than my normal provider (Medicare) and it was a great comfort to know I was covered/that you had my back!!!

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Standard
    Review Received:
    From: Verified Squaremouth Customer

    The customer teams I worked with were absolutely wonderful. I had some pre trip problems that they addressed immediately and professionally. Will definitely get travel ins from you again

    Was this review helpful to you?

    2 out of 2 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    I fields the claim and have already received payment. Excellent service from Tin Leg.

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    1 out of 1 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    This is an excellent policy and customer service is very helpful on getting you the right policy to meet your needs.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    i bought the insurance, and i did not use it.
    getting the insurance was fast, efficient, and inexpensive.

    thanks.

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    0 out of 0 people found this review helpful

  • Overall Rating 5 out of 5
    Policy:
    Luxury
    Review Received:
    From: Verified Squaremouth Customer

    Good Rates, good service when I requested additional clarification. Would use this service again

    Was this review helpful to you?

    1 out of 1 people found this review helpful

Multi-Award Winning Customer Service Team

Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 9 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.

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$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

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$1,000 tips shine a light on service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

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One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

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