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My experience purchasing insurance was a very good one. The employees were helpful and made sure I got the best policy at the best price to meet my needs.
We have gotten insurance through Squaremouth referrals several times. Luckily, until this time we never had to use the insurance. Tin Leg proved to be excellent in their timeliness and helpfulness. When we had questions they were promptly answered either by email or phone. We received our insurance reimbursement in accurate and timely manner. While we hope never to need to collect travel insurance again, we will continue to use Squaremouth referral, and certainly consider Tin Leg..
Felt comfortable with your policy and did not need to use it, but confident having the policy.
Very little to provide feedback on yet. Need to complete interview next week.
Responded to my email quite fast. Will use again.
Was easy to update my trip details like dates through customer service.
Details of my policy were easy to understand and contact numbers and card was comforting on the trip.
I needed to transfer my policy from 1 destination to another. It was a smooth process. I asked a multitude of questions, all of which were answered fully and in simple terms that I completely understood.
My insurance purchasing experience was exemplary!
Could not have been better!
It was important to find a policy that included pre-existing conditions. Staff was very helpful.
Easy to purchase initial policy and additional coverage as changes to our trip made it more expensive.
Multi-Award Winning Customer Service Team
Squaremouth’s outside-the-box approach to customer service has been recognized nationally and internationally, with 13 awards in 5 years. Customer service is part of everybody’s job at Squaremouth. Every employee spends time on the phone with customers each week.Read more
$30,000 Contest Encourages Reading Policy Documents
To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.Read more
$1,000 Tips Shine a Light on Service
Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.Read more
One of America’s Best and Fastest-Growing Companies
Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.Read more