Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
I appreciate the helpful information provided by customer service, and also the comparison feature on website allowing me to compare plans.
We did not file a claim. So I really cannot make a judgement on the company or the company’s performance.
I was supposed to get emails after I spoke with someone on phone. Two different people said I would get an email, in order to make my claim. I checked my in ox and junk mail and never saw one.
I have submitted my claim for medical coverage—I got an eye, ear, sinus & throat infection half way through my trip.
Their customer service has been friendly. But the amount of documentation they want to prove my claim is excessive—hotel bill & plane tickets on a medical claim out of state? Their forms are repetitive & require information that was not provided on standard medical doctors notes or after Appointment summaries. I had to dig on the internet to get them phone & FAX numbers they required. Why have they not built this all into their app or customer service system, for seamless operation? I would rather have them pick to Urgent Care I visited & the pharmacy, so that I didn’t have to do days of work for them when I am still recovering!
I submitted some information initially and omitted something. I had a very explicit email and responded to that. Anytime I called customer service they couldn’t have been any more professional. Very pleased with the experience so far.
Purchasing my policy was incredibly easy. I also had to make one change to my policy after the initial plan was purchased, and that too went very smoothly.
Peace of mind in uncertain times (geopolitical)
I have not yet been reimbursed so I do not know how to respond with a rating of your claim process. I submitted my claim by mail.
So far it seems like insurance made easy.
every step flawless
Last updated: July 6, 2026