Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
209,136
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AVG. MONTH
4,513
Total Reviews
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SINCE 2004
4,169
Detailed Rating
Customer Service Before Trip
4.49/5
Customer Service During Trip
4.08/5
Customer Service During Claim
3.72/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.41 (4,169 reviews)

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2613
  • 4
    772
  • 3
    319
  • 2
    97
  • 1
    141
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  • Travel Insured International policy: FlexiPAX

    Great experience and easy to work with

    Deborah from CA
    Review Received: August 19, 2026
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Once again, I’m very pleased with the service provided by square mouth and Travel Insured International.

    Ronald from MO
    Review Received: August 17, 2026
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Very easy to work with when I modified the dates. Answered the phone quickly and 1 phone call led to fulfillment of my changes.

    Stephen from OH
    Review Received: August 12, 2026
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    1 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I am still waiting for my claim to process since 7/19. It takes so long for it to review and reimburse.

    William from IL
    Review Received: August 4, 2026
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    2 out of 2 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Easy to talk with a person and they were very helpful

    ronee from MA
    Review Received: August 2, 2026
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Travel Insurance International did an amazing job handling our medical claim while we were in Peru. They connected the local physician with a Spanish speaking insurance expert who handled the whole claim. I never saw a bill. However, we are now trying to recover money for trip cancellation/interruption and it has been a long, slow frustrating process. I've waited over five weeks and I still have no resolution of our claim. At this point, I would not recommend TII for trip interruption coverage although I've yet to see how much they will pay.

    Jennifer from CO
    Review Received: August 1, 2026
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    6 out of 6 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Ordering the insurance was easy through Squaremouth. I was able to compare prices and terms of various offerors and found one that suited my needs.

    After ordering through the vendor, I made a major change to the trip. The vendor easily accommodated me new arrangements.

    Robert from AZ
    Review Received: July 29, 2026
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    2 out of 2 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Claim process was efficient and smooth. All handled online with one submission. TII provided communication throughout the process. The claim was quickly reviewed, approved and paid.

    David from TN
    Review Received: July 28, 2026
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    3 out of 3 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Very professional and understanding of our family emergency that caused us to cancel our trip. Appreciated the clarity in the directions from the Travel Insured representative.

    David from NC
    Review Received: July 28, 2026
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    2 out of 2 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Easy to book and smooth claims process if you provide comprehensive info. Will use again.

    Lauren from PA
    Review Received: July 28, 2026
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    0 out of 0 people found this review helpful

Last updated: August 22, 2026