Trawick International Travel Insurance Reviews

I was concerned about the wild fires in Canada so, I called and talked with customer service. He was great, he answered my questions to the best of his ability and when I still had questions, he connected me with the insurance company. I felt comfortable with their answers.

The travel agency failed to secure our airline tickets purchased in January 2026. We only learned that they had not gotten our tickets for us about 10 days before our trip and we had to buy another two tickets through another airline and it cost $500 more. The Trawick rep said this was not covered by our policy but I was hoping it might.

If Trawick is the company name for Square Mouth, I did call them to get help adding a day to our coverage. We changed our flight to be a day early. They were very helpful and changed it as we needed.

very friendly service

I am very pleased with the service provided by Trawick International,

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the policy documents state that the deductible is $100. I submitted two claims that totaled more than $100 but individually were less than $100. They applied the deductible to both claims and did not pay me anything. Furthermore, they told me the denial for the one claim was because of the deductible and then when I questioned it, they said it was because I didn’t provide enough documents. I’m totally getting the runaround.

It was easy to choose the right travel insurance for my trip. I called Trawick International after my original purchase of the policy and easily raised the trip coverage amount. I didn't have a claim but I do recommend Trawick International.

The online registration and purchase of the international travel insurance policy was very smooth. I am disappointed with the lack of clear guidance and information provided on the claims filing process after I initially called the Claims Supports. After following the directions to submit my claims online along with email of additional documents showing proof of baggage delay (that was over 4 days late), my claim was rejected. The baggage delay resulted in loss of food items ( that had a shelf life of 2-3 days) obtained overseas as gifts for family and friends in the US. I had filed an appeal a few weeks ago and have not heard back yet. Am waiting and hoping to get a response from the company for fair resolution on my appeal.

I am awaiting a response from claims department as to my submission of a claim at this moment.