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Filed clain due to back injury and was told it would tale 15 days to process refund.
I cancelled my trip to Israel for the obvious reasons. Claim has been filed and acknowledged, but have been told that long delays are likely due to the increased volume o claims they are experiencing.
All flights were canceled on my way to Spain. Hoping for reimbursement
My trip was canceled because Israel was closed for quarantine
I was trying to reach insurance, it was impossible to call or make a claim
The Representative seemed annoyed that I called rather than obtain the policy online. Once I explained I forgot to enroll before packing my laptop her attitude changed and she handled my request professionally.
I called as I had a ? re our policy. However the office was closed , I left a message & did get a call back next day. However, I sorted my ? & didn,t need to call back. Appreciated the call back Cheers
I choose Tarwick because the price was “exceptional” compared with quotes from 4 previous travel insurance providers; the Tarwick employee I conversed with was very personable and professional—a rare experience in today’s busy world. I will be contacting them again for a price for travel insurance—IF the Coronavirus can eventually be contained! Thank You, Tarwick, for providing insurance security during my trip!
Today am sending medical and flight re-scheduling claim, so real response to coverage is still at bay.
Very helpful to see the actual policy language and be able to discuss with a representative.
I´m still here in Spain. I have not received any help from you whatsoever. I´m running out of money and you know the situation is getting worse here in Spain concerning the virus and yet you have not reached out to me to see if I´m safe nor have you supplied with any finantial stability while i was here. I haven´t received no finantial help whatsoever . I´m still waiting for an answer and giving the costs of trip cancellation.
Douglas, I am sorry to hear that you were not able to get back to the USA when your trip was over 7 days ago. If you want assistance, you need to contact ON Call – the assistance company as listed on your policy and ID card. They can help you get cash advances from your credit cards or funds from family members to help with the week of extra expenses. Unfortunately, if you do not contact them – there is no way for them to know that you have not returned.
You may be entitled to claim some benefits under your policy for travel delay (up to $500) if certain conditions are met.
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