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Rating 5 out of 5Policy:
Safe Travels First ClassReview Received:
June 1, 2023Sandy from PA Verified Squaremouth CustomerWas this review helpful to you?Customer service representatives were very helpful. Filling out info for my room mate, who was sick on the ship and went to medical.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels First ClassReview Received:
June 1, 2023Helen from OR Verified Squaremouth CustomerWas this review helpful to you?The staff was knowledgeable and helpful.
0 out of 0 people found this review helpful -
Rating 4 out of 5Policy:
Safe Travels VoyagerReview Received:
June 1, 2023Carol from WA Verified Squaremouth CustomerWas this review helpful to you?I started the process of purchasing travel insurance on the website. Later, I had some specific questions. The person I reached by phone transferred me to the company’s customer service and I was satisfied with the information they supplied.
0 out of 0 people found this review helpful -
Rating 1 out of 5Policy:
Safe Travels First ClassReview Received:
June 1, 2023Malcolm from GA Verified Squaremouth CustomerWas this review helpful to you?My policy No. is 1829082
I have called 888.352.3169 and 727.725.7522 and can never talk to anyone.
I tried cbpconnect.com on line. THE INFORMATION I NEED TO START A CLAIM IS A 9 DIGIT NUMBER BEGINNING WITH A 9.HOW DO I GET THAT IF NO ONE TALKS TO ME? ALL I HAVE IS MY 7 DIGIT POLICY #.
PLEASE SEND ME WHATEVER 9 DIGIT NUMBER I NEED PLUS EXPLICIT IINSTRUCTIONS GOING FORWARD ALONG WITH A TELEPHONE NUMBER IN CASE I NEED SOME HELP.
POST THIS IF YOU WANT BUT SOMEONE NEEDS TO SEND ME THE 9 DIGIT NUMBER TO START MY CLAIM.
THANKS
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels First ClassReview Received:
June 1, 2023William from NY Verified Squaremouth CustomerWas this review helpful to you?I had to cancel the trip due to illness, sent an inquiry asking if I could receive a credit to use the policy for an upcoming trip, provided proof of my cancellations and have not heard back.
I received only an acknowledgment that my submission was received, that I would be contacted but have not heard from them since.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels VoyagerReview Received:
May 30, 2023April-Renee from VA Verified Squaremouth CustomerWas this review helpful to you?I noticed the day of my travel that I had the wrong return date on my policy. I called customer service, and they were able to add the correct return date to the policy with no problem. Excellent customer service.
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels Explorer PlusReview Received:
May 29, 2023Joyce from GA Verified Squaremouth CustomerWas this review helpful to you?I just filed the claim for our trip that we had to cancel due to an injury to my husband. Prior to the cancellation, I had to call Trawick a few times to increase our coverage as we make payments. Each time I called, the person I dealt with was pleasant and handled my situation properly.
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels First ClassReview Received:
May 28, 2023Nancy from MI Verified Squaremouth CustomerWas this review helpful to you?No additional comments.
0 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
Safe Travels Single TripReview Received:
May 24, 2023Hanna from NY Verified Squaremouth CustomerWas this review helpful to you?Easy to do on line
0 out of 1 people found this review helpful -
Rating 4 out of 5Policy:
Safe Travels First ClassReview Received:
May 21, 2023Rebecca from IL Verified Squaremouth CustomerWas this review helpful to you?The claims process and help completing and filing a claim is not user friendly.
3 out of 3 people found this review helpful
Insurance Providers
- Arch RoamRight
- AXA Assistance USA
- Azimuth Risk Solutions, LLC
- battleface
- Berkshire Hathaway Travel Protection
- Cat 70
- Cover-More
- CSA Travel Protection
- Dogtag
- Generali Global Assistance
- GeoBlue
- Global Alert
- Global Guardian Air Ambulance
- Global Underwriters
- GoReady Insurance
- HTH Travel Insurance
- IMG
- INF Visitor Care
- John Hancock Insurance Agency, Inc.
- MedjetAssist
- Nationwide Mutual Insurance Company
- Seven Corners
- Tin Leg
- Travel Insured International
- Travelex Insurance Services
- TravelSafe
- Trawick International
- TripAssure
- USA-Assist Worldwide Protection
- USI Affinity Travel Insurance Services
- WorldTrips
Additional Information