Should I trust a provider if they are new?

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Short Answer

Yes, all providers found on our website can be trusted. They are highly rated by AM Best and also must comply with our Squaremouth Zero Complaint Guarantee.

More Detail

Whether the travel insurance provider has been active on our website for a few months or several years, they all have to comply with our strict selection criteria. All insurance providers on our website are required to have a high rating with AM Best. This shows their financial stability and ability to pay claims. Every policy sold on our website also comes with our Zero Complaint Guarantee. This means that if you have a complaint, our Zero Complaint Team will mediate on your behalf. If your complaint isn’t fairly resolved to Squaremouth’s satisfaction, we will remove the insurance provider from our website.

This information can vary based on the travel insurance policy. Please review the policy certificate to verify coverage. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available from 8am to 10pm ET seven days a week and are delighted to help!