What is 24 Hour Assistance?

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Short Answer

Every policy comes with a 24 hour emergency assistance number. We recommend calling this number as soon as reasonably possible if you experience a medical emergency while on your trip.

More Detail

24 hour Assistance provides the traveler with a broad range of services in the event of a travel or medical emergency including: medical referral and monitoring, legal assistance, emergency message center, emergency cash transfer, arrangement of medical evacuations or repatriations, emergency translations, and pre-trip assistance. Many companies offer additional services that differentiate them against their competitors.

This information may vary based on the travel insurance policy. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available from 8am to 10pm ET seven days a week and are delighted to help!