Why are some policies ineligible?
There are a number of reasons you may be ineligible for a policy. Our system filters out policies you are ineligible for using the questions you answered on the quote form.
Our system determines your eligibility for policies on our site based on the questions on our quote form. When you fill out our quote form, the questions are designed to show you only the policies that you are eligible for. Every policy will have different limitations that may exclude you from purchasing, such as maximum trip cost, destination, trip length, residency, age or number of travelers.
This information can vary based on the travel insurance policy. Please review the policy certificate to verify coverage. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available from 8am to 10pm ET seven days a week and are delighted to help!