Why do some companies have bad reviews on other websites?
Squaremouth only allows reviews from genuine Squaremouth customers, and we encourage all of our customers to leave reviews, whether positive or negative.
On open forums on the internet, we have found that the majority of reviews are negative, simply because people who have had a negative experience are more likely to post a review.
Please remember, all policies purchased through Squaremouth come with our Zero Complaint Guarantee. In the event of a complaint, Squaremouth will mediate with the insurance provider on behalf of our client. Unless the complaint is resolved to Squaremouth’s satisfaction, the provider will be removed from the website.