0.2% (50) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
296
4 stars
106
3 stars
39
2 stars
17
1 star
33
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
32,722
Since 2004
MONTHLY SALES
191
Average Monthly Sales Since 2004
REVIEWS
510
Since 2004
Overall Rating
4.24 out of 5
Overall Rating 4.24 out of 5
510 Reviews Since 2004
Customer Reviews for HTH Travel Insurance
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I have received about 1/2 of my requested reimbursement and have filed an appeal. The explanation they provided was quite inadequate. I am waiting to hear about the appeal. I did receive a check for some compensation within 2 weeks of filing my claim and their communication (except for the explanation noted above) has been good.
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
TripProtector Economy
Review Received:
July 21, 2024
edward from NY
Verified Squaremouth Customer
Square mouth is our go-to insurance for international travel. It usually provides the best coverage at the best cost.
Thankfully, we did not experience any difficulties during our 2-week trip to Wales. But I always feel assured that if I should need to submit a claim, it will be handled with personal care and attention by competent professionals.
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4 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
TravelGap Excursion excl US
Review Received:
June 26, 2024
Barbara from NY
Verified Squaremouth Customer
I have provided HTH with the required information for a claim and I'm waiting for a response
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2 out of 5 people found this review helpful
Rating 4 out of 5
Policy:
TripProtector Preferred
Review Received:
June 19, 2024
SB from WA
Verified Squaremouth Customer
The language should include a statement like "There is no benefit for inconvenience in regards to delayed baggage." 5 of our baggage was delayed 6 hours but we did not purchase anything to replace items. Therefore we received no compensation. The title "Delayed Baggage" is not correct. The benefit should read that HTH Travel Insurance will compensate for items for the exact price paid that we purchased as a result of my baggage being delayed.
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5 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
TripProtector Classic
Review Received:
May 13, 2024
NANCY from NJ
Verified Squaremouth Customer
I appreciated being able to send the supporting documents of my illness online and I received confirmation that they were received. The documents were very promptly reviewed and approved. A check for the full amount paid for the medical treatment arrived very quickly. I am fully satisfied.
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5 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
TripProtector Economy
Review Received:
May 10, 2024
Carol from SC
Verified Squaremouth Customer
Looking forward to my claim being settled with a full reimbursement for interrupted travel due to flight cancellations.
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3 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
TripProtector Economy
Review Received:
April 5, 2024
Marjorie from OH
Verified Squaremouth Customer
My experience getting the insurance coverage set up was excellent and no hassle. I will call upon you again for any of my several days of travel
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2 out of 3 people found this review helpful
Rating 4 out of 5
Policy:
TripProtector Economy
Review Received:
April 1, 2024
Alan from FL
Verified Squaremouth Customer
I needed an operation & my Dr did not want me to travel so soon. I sent in all completed claim forms & I am still waiting for my refund.
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2 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
TravelGap Excursion excl US
Review Received:
March 15, 2024
Debra from NY
Verified Squaremouth Customer
This provided peace of mind while traveling.
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2 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
TripProtector Economy
Review Received:
March 8, 2024
Shelley from FL
Verified Squaremouth Customer
Online-- best prices--- best offers any questions-- customer service is so sweet-- and answers any questions very easy to use all their services they make you feel totally protected-- 5 stars for HTM travel insurance
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9 out of 9 people found this review helpful