Reviews, Sales and Service Ratings for HTH Travel Insurance

HTH Travel Insurance Sales & Service Data

Total Sales
5,869
since 2004
Monthly Sales
33
average monthly sales since 2004
Reviews
139
reviews since 2004
Overall Rating
4.55 out of 5
Top Providers
HTH Travel Insurance
4.55/5
HCC
4.49/5
RoamRight
4.49/5
average on squaremouth 13,318 policies sold - 277 average monthly sales over last 3 months - 14,519 reviews - overall rating 4.45 out of 5

HTH Travel Insurance Reviews & Ratings

Detailed Ratings
  • Customer service before trip
  • Customer service during trip
  • Customer service during claim
Overall Rating
Overall Customer Rating 4.55

average on squaremouth 4.45 out of 5

5,869 policies sold
0.4% negative reviews

0.4% (21) negative reviews to sales
average on squaremouth is 0.7%

  • 5 star
    80
  • 4 star
    30
  • 3 star
    8
  • 2 star
    1
  • 1 star
    1
  • Review Received
    Insurance Provider
    HTH Travel Insurance
    Policy
    TripProtector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    During Trip
    they outsourced my policy and it took hours to find the right carrier.

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    7 out of 8 people found this review helpful
  • Review Received
    Insurance Provider
    HTH Travel Insurance
    Policy
    TripProtector Preferred
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    Still awaiting claim resolution

    Response Received
    HTH Travel Insurance
    HTH Travel Insurance
    Beth Vassar

    HTH Administration Services did receive a claim through standard mail and reviewed the claim within one week of receipt. You will be getting a status update emailed to you within 48 hours. If you have any questions, please feel free to call us at 866-655-3058.

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    2 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    HTH Travel Insurance
    Policy
    TripProtector Preferred
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    I switched companies this year because of poor customer service with the company I have used for the last 6 years and I am glad I did. I especially like the Squaremouth system of being able to pick and choose what coverage I wanted right down to which adventure sports I wanted to be covered for. I am pleased with Squaremouth and the speedy customer service when I had a question.
    5 out of 5 Stars!

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    2 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    HTH Travel Insurance
    Policy
    TripProtector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    Website easy to use -- quote was fast and it was easy to purchase insurance.\r\n\r\nWe called right before our trip as we misplaced our actual documentation. Customer service quickly resent our information.

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    HTH Travel Insurance
    Policy
    TripProtector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    I called the company to ask some questions and received clear, concise answers from a very accomodating and polite company representative.

    During Trip
    I did not use services during my trip.

    Claim Process
    I did not file a claim.

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    1 out of 1 people found this review helpful
  • Review Received
    Insurance Provider
    HTH Travel Insurance
    Policy
    TravelGap Excursion excl US
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Before Trip
    I really had no contact with the actual carrier at any point. Squaremouth handled the purchase and fortunately I had no need to contact the carrier before, during, or after the trip. Had a great trip and stayed healthy.

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    1 out of 2 people found this review helpful
  • Review Received
    Insurance Provider
    HTH Travel Insurance
    Policy
    TravelGap Excursion excl US
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    The experience with Squaremouth was good, easy to compare policies. We did not need to use ours which was good but I can't offer much feedback on this particular policy because of it.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    HTH Travel Insurance
    Policy
    TripProtector
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    We are fortunate we did not have to use our insurance. We are thankful that we did have it as one never knows what might be encountered.
    Thanks for the service.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    HTH Travel Insurance
    Policy
    TravelGap Excursion excl US
    Overall rating 5 out of 5
    Verified Squaremouth Customer

    Fortunately we did not need to call upon the insurance provider during our trip. The information provide us in advance of the trip regarding coverage and contact information I thought was excellent.

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    0 out of 0 people found this review helpful
  • Review Received
    Insurance Provider
    HTH Travel Insurance
    Policy
    TripProtector
    Overall rating 4 out of 5
    Verified Squaremouth Customer

    I had no claim.

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    0 out of 0 people found this review helpful