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Rating 3 out of 5Policy:
EssentialReview Received:
October 2, 2024Tao from MN Verified Squaremouth CustomerWas this review helpful to you?It was okay. but should be cheaper price
0 out of 0 people found this review helpful -
Rating 3 out of 5Policy:
EssentialReview Received:
September 26, 2024JM from NYC from NY Verified Squaremouth CustomerWas this review helpful to you?Your website did not CLEARLY UPFRONT state that the policy was non-cancellable upon purchase.
I wanted to cancel a few weeks later after I bought a policy for better coverage and cheaper premium that I also found on Squaremouth. NO DEAL,per them and they said it should have been clearer on the Suaremouth website.
I was lucky the other/sceondary Insurance Company had a cancellable period and they refunded me the money.
A lot of work and worry for nothing!
2 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
EssentialReview Received:
September 23, 2024Douglas from GA Verified Squaremouth CustomerWas this review helpful to you?Our trip went just as planned without any problems. Since we didn't have any need for a claim I can't comment on that. But I was pleased with the overall coverage for travel insurance.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
EssentialReview Received:
September 21, 2024JC from PA Verified Squaremouth CustomerWas this review helpful to you?Easy claim submittal process. Customer service representatives I spoke with were knowledgeable and friendly. Quick turnaround time.
2 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
EssentialReview Received:
September 4, 2024Elizabeth from TX Verified Squaremouth CustomerWas this review helpful to you?Very slow to respond to claims. And unreasonable request for “evidence” of delayed bags that was difficult to get.
6 out of 6 people found this review helpful -
Rating 1 out of 5Policy:
Cruise ChoiceReview Received:
August 29, 2024Stuart Russell Forman from CA Verified Squaremouth CustomerWas this review helpful to you?Filed a Claim haven't heard back. Very slow in responding.
4 out of 4 people found this review helpful -
Rating 2 out of 5Policy:
PrimeReview Received:
August 20, 2024Steven from NM Verified Squaremouth CustomerWas this review helpful to you?In trying to file a claim, I was unable to create an account on the Nationwide site. I have made multiple attempts and will continue to try.
You are required to create an account before you can file a claim. So far no luck getting an agent on the phone, although I did speak to an agent immediately following the trip. So far the word is that a claim cannot be filed if it was an airline operational issue. I believe the rescheduled flight was again delayed due to crew not arriving due to weather. The first flight delay was aircraft malfunction.Steven Mark Cowan
2 out of 2 people found this review helpful -
Rating 4 out of 5Policy:
EssentialReview Received:
August 17, 2024R Fox from CA Verified Squaremouth CustomerWas this review helpful to you?Still waiting for my claim to be processed
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
EssentialReview Received:
August 13, 2024Kathryn from TX Verified Squaremouth CustomerWas this review helpful to you?We are still waiting on the bill from the hospital clinic visit.
1 out of 1 people found this review helpful -
Rating 4 out of 5Policy:
EssentialReview Received:
August 12, 2024Judith from NY Verified Squaremouth CustomerI submitted all of the required forms and back-up to Nationwide on July 24 and really had expected to hear something by now regarding the status of my claim.
Review Updated: 09/09/2024
It would be helpful if Nationwide would provide a link to check on the status of the claim. In addition, I submitted the claim on July 25 and did not get a status update until I requested one in mid-August. I was told via email that they did not receive my paperwork until August 11. How is that even possible when it was sent via email? I did receive full reimbursement, which I am grateful for. And while I will continue to use Squaremouth, I don't think I will choose Nationwide again.
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6 out of 6 people found this review helpful
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