After Buying a Policy

Who do I contact when I need assistance while traveling?

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If you need assistance while traveling, contact your provider’s 24 Hour Emergency Assistance department.

Every travel insurance provider available on Squaremouth will have 24-hour assistance services for you to contact if you require assistance while traveling. This contact number can be found in your policy, the provider’s website, or on the provider’s mobile app if one exists.

From small inconveniences to time-sensitive emergencies, these numbers are there for you to use to ensure you’re getting the most out of your policy and stay protected to the fullest extent of your policy’s limits. 

These contact numbers are increasingly important in the event of a medical emergency, as the provider will help you navigate complex healthcare situations and arrange for medical treatment or an evacuation while traveling. The provider will also be able to help answer questions relating to your medical coverage, letting you know what covered options are available to you regarding medical treatment.  

This information can vary based on the travel insurance policy. Please review the policy certificate to verify coverage. If you have questions about a specific policy, please contact us directly at 800-240-0369. Our customer service representatives are available from 8am to 10pm ET seven days a week and are delighted to help!