What is 24 Hour Assistance Service?

Travel insurance providers have a 24-Hour Assistance Service department to help travelers 24/7 during their trip.

24-Hour Assistance Service can help with a broad range of services in the event of a travel or medical emergency, including medical referral and monitoring, legal assistance, arrangement of medical evacuations or repatriations, and pre-trip assistance, among others.

Please be aware that coverage and eligibility requirements for this benefit differ by policy. The tables below show the providers that offer 24 Hour Assistance Service coverage.

Looking for a policy with 24 Hour Assistance Service coverage?

Enter your trip information on our custom search form. Once you receive your results, select the 24 Hour Assistance Service filter to find the best policy for your trip with the coverage that you need.

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Each policy's 24 Hour Assistance Service coverage is summarized below. View the full benefit wording for all policies here.

April Travel Protection
April Travel Protection

1
2
3
4
5

Arch RoamRight
Arch RoamRight

6
7
8

AXA Assistance USA
AXA Assistance USA

9
10
11

Azimuth Risk Solutions, LLC
Azimuth Risk Solutions, LLC

12
13

battleface
battleface

14
15

Berkshire Hathaway Travel Protection
Berkshire Hathaway Travel Protection

16
17
18
19

Cat 70
Cat 70

20

Generali Global Assistance
Generali Global Assistance

21
22
23

GeoBlue
GeoBlue

24
25
26
27

Global Underwriters
Global Underwriters

28
29
30
31

HTH Travel Insurance
HTH Travel Insurance

32
33
34
35
36

INF Visitor Care
INF Visitor Care

37
38
39

John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc.

40
41
42

MedjetAssist
MedjetAssist

43
44
45

Nationwide Mutual Insurance Company
Nationwide Mutual Insurance Company

46
47
48
49
50

Seven Corners Inc
Seven Corners Inc

51
52
53
54
55
56
57

Tin Leg
Tin Leg

58
59
60
61
62
63

Travelex Insurance Services
Travelex Insurance Services

64
65
66
67

TravelSafe
TravelSafe

68
69
70

Trawick International
Trawick International

71
72
73
74
75
76
77
78
79
80
81
82
83
84
85

USI Affinity Travel Insurance Services
USI Affinity Travel Insurance Services

86
87

Benefits

Additional Information

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$1,000 Tips Shine a Light on Service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

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Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

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