What is 24 Hour Assistance Service?

Travel insurance providers have a 24-Hour Assistance Service department to help travelers 24/7 during their trip.

24-Hour Assistance Service can help with a broad range of services in the event of a travel or medical emergency, including medical referral and monitoring, legal assistance, arrangement of medical evacuations or repatriations, and pre-trip assistance, among others.

Please be aware that coverage and eligibility requirements for this benefit differ by policy. The tables below show the providers that offer 24 Hour Assistance Service coverage.

Looking for a policy with 24 Hour Assistance Service coverage?

Enter your trip information on our custom search form. Once you receive your results, select the 24 Hour Assistance Service filter to find the best policy for your trip with the coverage that you need.

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Each policy's 24 Hour Assistance Service coverage is summarized below. View the full benefit wording for all policies here.

April Travel Protection
April Travel Protection

1
2
3
4

Arch RoamRight
Arch RoamRight

5
6
7

AXA Assistance USA
AXA Assistance USA

8
9
10

Azimuth Risk Solutions, LLC
Azimuth Risk Solutions, LLC

11
12

Berkshire Hathaway Travel Protection
Berkshire Hathaway Travel Protection

13
14

Cat 70
Cat 70

15

Dogtag
Dogtag

16
17
18
19
20
21
22
23

Generali Global Assistance
Generali Global Assistance

24
25
26

GeoBlue
GeoBlue

27
28
29
30

Global Underwriters
Global Underwriters

31
32
33

HTH Travel Insurance
HTH Travel Insurance

34
35
36
37
38

INF Visitor Care
INF Visitor Care

39
40

John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc.

41
42
43

Nationwide Mutual Insurance Company
Nationwide Mutual Insurance Company

44
45
46
47
48

Seven Corners Inc
Seven Corners Inc

49
50
51
52
53
54

Tin Leg
Tin Leg

55
56
57
58
59

Tokio Marine HCC - Medical Insurance Services Group
Tokio Marine HCC - Medical Insurance Services Group

60

Travelex Insurance Services
Travelex Insurance Services

61
62
63
64

TravelSafe
TravelSafe

65
66

Trawick International
Trawick International

67
68
69
70
71
72
73
74
75
76
77
78

USA-Assist Worldwide Protection
USA-Assist Worldwide Protection

79
80
81
82
83
84
85
86

USI Affinity Travel Insurance Services
USI Affinity Travel Insurance Services

87
88

Benefits

Additional Information

Multi-Award Winning Customer Service Team

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$1,000 Tips Shine a Light on Service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

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Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

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