What is 24 Hour Assistance Service?

Travel insurance providers have a 24-Hour Assistance Service department to help travelers 24/7 during their trip.

24-Hour Assistance Service can help with a broad range of services in the event of a travel or medical emergency, including medical referral and monitoring, legal assistance, arrangement of medical evacuations or repatriations, and pre-trip assistance, among others.

Please be aware that coverage and eligibility requirements for this benefit differ by policy. The tables below show the providers that offer 24 Hour Assistance Service coverage.

Looking for a policy with 24 Hour Assistance Service coverage?

Enter your trip information on our custom search form. Once you receive your results, select the 24 Hour Assistance Service filter to find the best policy for your trip with the coverage that you need.

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Each policy's 24 Hour Assistance Service coverage is summarized below. View the full benefit wording for all policies here.

April Travel Protection
April Travel Protection

1
2
3
4

Arch RoamRight
Arch RoamRight

5
6
7
8

AXA Assistance USA
AXA Assistance USA

9
10
11

Azimuth Risk Solutions, LLC
Azimuth Risk Solutions, LLC

12
13

Berkshire Hathaway Travel Protection
Berkshire Hathaway Travel Protection

14
15

Cat 70
Cat 70

16

Dogtag
Dogtag

17
18
19
20
21
22
23
24

Generali Global Assistance
Generali Global Assistance

25
26
27

GeoBlue
GeoBlue

28
29
30
31

Global Underwriters
Global Underwriters

32
33
34
35

HTH Travel Insurance
HTH Travel Insurance

36
37
38
39
40

IMG
IMG

41
42

iTravelInsured
iTravelInsured

43
44
45

John Hancock Insurance Agency, Inc.
John Hancock Insurance Agency, Inc.

46
47
48

MedjetAssist
MedjetAssist

49
50
51

Nationwide Mutual Insurance Company
Nationwide Mutual Insurance Company

52
53

Seven Corners Inc
Seven Corners Inc

54
55
56
57
58
59
60

Tin Leg
Tin Leg

61
62
63

Travelex Insurance Services
Travelex Insurance Services

64
65
66
67

TravelSafe
TravelSafe

68
69

Trawick International
Trawick International

70
71
72
73
74
75
76
77
78
79
80
81

USA-Assist Worldwide Protection
USA-Assist Worldwide Protection

82
83
84
85
86
87
88
89
90
91

USI Affinity Travel Insurance Services
USI Affinity Travel Insurance Services

92
93

Benefits

Additional Information

Multi-Award Winning Customer Service Team

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$30,000 Contest Encourages Reading Policy Documents

To highlight the importance of reading policy documents from start to finish, Squaremouth awarded one customer $10,000 in a secret contest for being the first to read hers. Then, we gave another $10,000 to a children’s literacy charity and $5,000 each to two schools.

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$1,000 Tips Shine a Light on Service

Squaremouth, a company that puts a focus on customer service, rewards 20 outstanding customer service providers in St. Petersburg, Florida with $1,000 cash tips. Then, one received an additional $10,000 as the Thank You Campaign’s grand prize winner.

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One of America’s Best and Fastest-Growing Companies

Squaremouth is consistently awarded for its unique company culture and steady revenue growth. This includes national recognition from Inc. Magazine, Fortune, and Entrepreneur, and local recognition from the Tampa Bay Business Journal and Florida Trend.

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