Last Updated: 01/26/2023 03:04PM ET

Between December 24, 2022 and January 2, 2023, Southwest Airlines experienced an ongoing travel disruption that resulted in thousands of delayed and canceled flights.

Many travel insurance policies offer Travel Delay and Missed Connection benefits in the event of “any delay of a common carrier”. In this case, travelers whose trips were significantly delayed due to Southwest’s issues can be covered by their travel insurance policy. In order for coverage to be available, the delay must have met the policy’s minimum delay requirement, which is typically 3-12 hours, depending on the policy.

In addition, if Southwest didn’t deliver the traveler’s checked luggage to their destination within the delay period, the Baggage Delay benefit can reimburse travelers for the purchase of clothing, toiletries, and other essentials.

Travelers who experienced outright flight cancellations can contact Southwest for a refund.

The Southwest Travel Disruption Travel Insurance Information Center includes advice for travelers and answers to our most commonly asked questions about the delays. This information is subject to change. Squaremouth’s experts will continue to update this information as the situation evolves.

Questions? Squaremouth’s travel insurance experts are on hand to answer your questions about coverage relating to the Southwest travel disruption. We are available from 8am to 10pm ET daily by chat and by phone at 1-800-240-0369.

Southwest Airlines delayed and canceled thousands of flights between December 24, 2022 and January 3, 2023.

Within many travel insurance policies, the Travel Delay and Missed Connection benefits can cover any delay of a common carrier.

If you are traveling and have experienced delays due to the Southwest travel disruption, Squaremouth's experts are available to answer your questions. If you already have a policy, contact your provider's 24-Hour Emergency Assistance for help.

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