Squaremouth Earns Gold Award for Pandemic Response

A UNIQUE APPROACH TO CUSTOMER SERVICE

Customer service is our number one priority at Squaremouth. Everything we do works toward the goal of providing our customers with an exceptional experience – before, during, and after their trip.

This customer-centric approach to our business has earned Squaremouth 14 national and international customer service awards in six years.

“We’re always looking to be innovative and for new ways to make our website as seamless as possible. Talking to our customers is the best way to get direct feedback on what we can improve.”

– Squaremouth U/X Director, Anna Gernandt

Search comprehensive travel insurance policies for your trip.

SQUAREMOUTH CUSTOMER REVIEWS

Great Travel Insurance Comparison
Hard to find an aggregator site that provides the level of detail as SquareMouth. Their customer service is also very knowledgeable and easy to contact.
Andy from NY
02/16/2022

Incredibly Quick and Easy

“I like the fact that I was able to receive a quick customer service response from a real person!”

Danielle from MA
02/10/2022

Knowledgeable Service

“The customer service agent was extremely helpful when answering all of my questions. Thanks!”

Danielle from MA
02/07/2022

Easy to Use. Great Coverage!

“Looking forward to traveling again. Thanks for making the insurance purchasing process easy!”

Lindsay from PA
02/06/2022

AWARDS WE’VE WON

Squaremouth has been recognized nationally and internationally for our unconventional approach to customer service.

Stevie Award Logo
6 Stevies Awards

Customer Service Department of the Year

2014 – 2020
CSS Award Logo
5 CSS World Awards

Customer Service Department & Outstanding Performance of the Year

2016 – 2020
Best in Biz Logo
Best in Biz Award

International Gold Customer Service Award for Pandemic Response

2020
Magellan Award Logo
Travel Weekly Award

Best Travel Agent Organization Travel Insurance

2018 – 2019

WHY JOIN SQUAREMOUTH’S TEAM?

Every member of Squaremouth’s customer service team comes from a different background. In fact, we prefer candidates who do not have traditional sales or insurance backgrounds.

Squaremouth has been nationally recognized for our customer service, as well as our unique company culture and employee perks. We believe being a great place for our employees to work is the key to providing great customer service.

We place a high level of trust in our customer service agents having the ability to work autonomously. As a result, every member of our customer service team works from home. In addition to being an entirely remote position, we have created a package of other benefits that are designed to reward hard work and promote a work-life balance. This includes medical benefits, generous paid time off, a birthday beer bonus, and 4-day work weeks to allow for longer weekends.

Providing Excellent Service

“The most surprising thing about Squaremouth is that all employees, regardless of department or title, take part in customer service duties. This shows how important the customers are and how we want to ensure that everyone is providing excellent service across the board.”

-LaKisha Manning

Award-Winning Company Culture