A UNIQUE APPROACH TO CUSTOMER SERVICE
Customer service is our number one priority at Squaremouth. Everything we do works toward the goal of providing our customers with an exceptional experience – before, during, and after their trip.
This customer-centric approach to our business has earned Squaremouth 14 national and international customer service awards in six years.
SQUAREMOUTH CUSTOMER REVIEWS
“I wish I could remember the name of my agent but she was wonderful. Could not have been more pleased by the service she provided.”
“I was able to find and compare prices for the type of insurance I needed. When I called customer service to verify one portion they were great.”
Great Customer Service
“I find great customer service to be rare these days, but my email questions were quickly answered and I was guided to the best policy for me.”
AWARDS WE’VE WON
Squaremouth has been recognized nationally and internationally for our unconventional approach to customer service.
WHY JOIN SQUAREMOUTH’S TEAM?
Every member of Squaremouth’s customer service team comes from a different background. In fact, we prefer candidates who do not have traditional sales or insurance backgrounds.
Squaremouth has been nationally recognized for our customer service, as well as our unique company culture and employee perks. We believe being a great place for our employees to work is the key to providing great customer service.
We place a high level of trust in our customer service agents having the ability to work autonomously. As a result, every member of our customer service team works from home. In addition to being an entirely remote position, we have created a package of other benefits that are designed to reward hard work and promote a work-life balance. This includes medical benefits, generous paid time off, a birthday beer bonus, and 4-day work weeks to allow for longer weekends.
Providing Excellent Service
“The most surprising thing about Squaremouth is that all employees, regardless of department or title, take part in customer service duties. This shows how important the customers are and how we want to ensure that everyone is providing excellent service across the board.”