See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
I was in the process of completing their online claim form. When I got to the end where I clicked on the e signature box, I kept getting an error message. Customer service told me to remove any special characters from uploaded files but that didn’t help. Then I was told to use a different browser. I had to start the claim process again and still got the same error message with a different browser. So I’m frustrated with their customer service and have not been able to finish my claim for our baggage that was lost for 3 days.
I am frustrated with the requirement of a specific and detailed police report as my luggage was stolen in the UK and the police would not give me a report. They directed me to their website to request a report. It is extremely difficult to get this report and may take a month to get. In the meantime, I have provided proof with email exchange with the police which should be sufficient. I have provided all of the other requested docs. I paid for this insurance. I did not get asked to get robbed which was very traumatic. I will likely go to another insurance company in the future. Overall, I would rate my experience 1.5.
My wife and I always purchase medical emergency travel insurance from Quaremouth.com - this is a peace of mind while traveling abroad. We have been using square mouth for past 5 years and last year for the first time, we had a claim that was paid off after initial back and forth regarding documentation. We are very happy and will always use this insurance when we travel. We make 3 to 4 international trips in a year so having Allianz Travel insurance to cover the vacation and air cost, we use Squaemouth t cover any unexpected medical needs. For senior citizens on Medicare this is best choice.
Generally very positive. This was my 1st time using Squaremouth. My trip went smoothly, so I do not have any experience (fortunately) with the claims process.
This was by far the worst experience I have ever had with a travel insurance company. BEWARE! BE FOREWARNED!
I purchased a Seven Corners Travel Protection Choice Policy for our trip to Tanzania, it was over $3,000 for this policy.
We were notified the day before our scheduled flight to Amsterdam that our flights were cancelled due to a KLM strike. We scrambled and were able to fly out one day later. We missed our first day and night in Tanzania.
When we got home, we put in a claim for the cost of the hotel and day tour that had been paid for and were not refundable.
The claim was denied due to a very significant loophole in the policy.
The coverage for Trip Delay Ins. does not begin until you travel 50 miles from your residence and are then delayed~! Since we had not started the trip when our flights were cancelled, we were told there was no coverage. Who would know this when buying the policy? NO ONE- unless you read all the fine print in the 30 page policy.
I submitted a Zero Complaint review and was advised nothing could be done due to the 50 mile language in the policy.
We had a very smooth experience in securing a travel insurance agreement that covered our needs. We faced some challenges on our journey home due to airport technical problems and reached out to Seven Corners which answered our questions. We didn’t need to file a claim, but appreciated the company being there for their customers.
Have concern that seven corners may automatically ignore our claim since we will not be able to submit it until roughly one month after the injury accident.
This is the second time I have used Seven Corners and the process is very easy.
Very easy to choose the plan. Actual piece mind for my husband and myself during our cruise. Definitely will choose it again for our future travels.
Services were delivered as defined in our policy!
Last updated: September 25, 2026