Overview

Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.

Trips Protected
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SINCE 2014
409,145
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AVG. MONTH
9,099
Total Reviews
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SINCE 2014
5,722
Detailed Rating
Customer Service Before Trip
4.62/5
Customer Service During Trip
4.05/5
Customer Service During Claim
4.06/5

See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.52 (5,722 reviews)

Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.

  • 5
    4146
  • 4
    951
  • 3
    347
  • 2
    131
  • 1
    147
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  • Tin Leg policy: Basic

    I needed to make correction on my policy the day before I left. They were quick to help me and sent the updated policy a couple of days later.

    Jenny from CO
    Review Received: October 4, 2026
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    Tin Leg policy: Gold

    Very easy to purchase policy online or by phone. I called to correct my mailing address and change was handled promptly. Glad I didn't have to make a claim.

    Anne D from OR
    Review Received: October 4, 2026
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    Tin Leg policy: Luxury

    I was purchasing supplemental travel insurance, and it was impossible to determine how to do that without contacting a live representative.

    N from PA
    Review Received: October 3, 2026
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    Tin Leg policy: Gold

    remarkably easy to put into place

    brian from WA
    Review Received: October 2, 2026
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    Tin Leg policy: Gold

    Tin Leg was great to deal with. at the on set I had numerous questions and a high level of apprehension. But after a lengthy conversation in customer service I felt Very Good about using Tin Leg for our coverage on a recent trip to Europe' Defiantly will use them again.

    Richard Bermingham from MI
    Review Received: October 1, 2026
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    Tin Leg policy: Gold

    Great experience talking to the representatives and choosing the right policy for myself and mt grand-daughter.
    I was referred to you by a friend who travels alot. She named several other policies, but mentioned yours was the best.
    Fortunately, we did not have to use the Insurance. But one never knows what can happen.

    Paula from AZ
    Review Received: October 1, 2026
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    Tin Leg policy: Gold

    The customer service person was very helpful while I was out of the US and in the US. I would use them again. I just hope I don’t need to make a claim next time.

    renee from FL
    Review Received: September 29, 2026
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    Tin Leg policy: Gold

    Not sure if I will be filling a claim. I'm trying to get reimbursement through Delta first.

    Melanie from NY
    Review Received: September 28, 2026
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    Tin Leg policy: Gold

    All went fine. Peace of mind even though, thankfully we didn’t need to use it.

    Anne from CO
    Review Received: September 28, 2026
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    Tin Leg policy: Gold

    It’s easier to work with an actual person than online. Agents were great.

    One thing I dislike about the policy is that you have this small window to be covered for pre-existing conditions. Prior to planning this trip and buying tickets there was no way I would know this therefore I miss the window. It seems unfair to those of us that live with pre-existing conditions. I am a Kidney Transplant recipient. There is no way I’d be able to know whether or not something could go wrong during my travels. I’ve been too many countries and have had no issues, but it is a life-saving situation that I would want to cover while I’m in another country having this policy makes it appear that those of us who have pre-existing conditions are being discriminated against.

    Jan from MD
    Review Received: September 28, 2026
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Last updated: October 7, 2026