Compare Tin Leg Plans in Just A Few Simple Steps
Tin Leg offers nine policies on Squaremouth, with its Gold plan being the top seller on the marketplace. They provide affordable cancellation options and have plans tailored for cruises and adventure travel.
See how Tin Leg compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Tin Leg customers praise the provider’s customer service, especially when making changes to their coverage or trip details. However, some have expressed frustration with the claims process, particularly regarding the amount of documentation required.
Claim is ongoing.
The claim process went very smoothly.I provided all the necessary documentation and got the money that i claimed in less than a week.
Very professional company...Detailed policy explanation...Very pleased with the entire process.
Thank you for your help and consideration
It's difficult to give feedback at the moment since I am waiting to get a response regarding my claim.
The staff was great is knowledgeable
Due to medical and personal issues, I had to change the date of my trip twice. Each time, the customer service agents made it easy and seamless to move my coverage to the new dates. I really appreciated their knowledge, patience, and willingness to go above and beyond to ensure I had the coverage I needed while out of the country. Definitely my travel insurance company moving forward!
That’s fantastic to hear—thank you for the kind words! We’re thrilled you had a great experience with the TinLeg Customer Service team and we truly appreciate your trust in us for your travel protection.
I filed my claim on 11/20/25 and it still hasn’t been paid as of today (12/30/25). I also had to submit the same information twice. Communication is lacking.
Thank you for your patience while we processed your claim. Additional requests were necessary because the initial documentation lacked specific details, such as the cancellation date and penalty amounts. Your final documents were received on 12/31/2025, allowing us to complete our review. We are pleased to confirm that your claim was finalized and an approval email was sent on 01/06/2026.
The entire experience with purchasing the travel insurance to filing a claim to receiving the claim amount was seamless. The response from their 24 hour assistance was immediate, the information needed was clear, and the website to upload that information was easy. I am a repeat customer and will return for my future travels.
Thank you for sharing! We’re so glad to hear you had a positive experience with us. We truly appreciate your loyalty and are grateful you continue to choose Tin Leg for your travels year after year. It’s an honor to be part of your trips!
Good value for the cost of the premium. Extra layer of security that gives peace of mind.