Overview

Blue Cross Blue Shield Global Solutions provides four travel medical policies on Squaremouth tailored for international trips. Their plans include up to $1,000,000 in emergency medical coverage and offer the best Free Look Period available, allowing customers to cancel their policy for a full refund until the day before their trip.

Trips Protected
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SINCE 2013
28,023
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AVG. MONTH
450
Total Reviews
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SINCE 2013
134
Detailed Rating
Customer Service Before Trip
4.68/5
Customer Service During Trip
4.09/5
Customer Service During Claim
3.9/5

See how Blue Cross Blue Shield Global Solutions compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.62 (134 reviews)

Blue Cross Blue Shield Global Solutions is the highest-rated provider on Squaremouth. Customers often praise the excellent customer service they receive before and during their trips. However, some travelers find the claims process difficult, especially when trying to gather the necessary documents requested by the provider.

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    102
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    21
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  • Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    Due to Hurricane Melissa we decided to cancel our trip, so we also attempted to cancel our medical insurance (within the allowable timeline to cancel). I called multiple times and they gave me an email address that I should send an email to cancel the policy. Nothing was cancelled. I called again and the automated message gave a different email to cancel than the agent gave me. I sent another email to cancel (now we're outside the timeline, however I forwarded my original email that is within the timeline requesting to cancel).
    If they don't cancel it (I'm assuming they won't since I'm outside the timeframe now), I guess I will need to dispute the charge on my credit card.

    SLR from CO
    Review Received: November 19, 2025
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    Response from Blue Cross Blue Shield Global Solutions

    We appreciate you bringing this to our attention. Upon review, we can confirm that your request has been fully processed. Should you need additional assistance, please contact us directly so we can support you promptly. Thank you for your patience and we apologize for the delay.

    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    Bought policy for a piece of mind and thankfully did not need it.

    Jim from CA
    Review Received: October 15, 2025
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    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    I really liked that you provided via email important information like where to call or how to file a claim very close to my departure day. This way I had all important information together and available. I also want to give praise to your customer service representatives. I had a question before purchasing travel insurance and regarding to my plan. They were very friendly, helpful and professional. ~Thank You!

    Karin from NJ
    Review Received: October 10, 2025
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    0 out of 0 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    Although I did not need any healthcare services during my trip, it felt good that I had bought the insurance and didn’t have to worry if something have happened. It is great that you offer coverage for pre-existing conditions. That was my biggest worry before my trip, and with your policy I never gave it a second thought because I knew if something happened, I would be covered.

    J.C. from IL
    Review Received: September 25, 2025
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    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    The policy was purchased for travel by myself and my wife. Her name was on receipt. But the insurance ID card and ins. certification letter only had my name on it. Not sure whether foreign medical provider would have honored coverage for wife without her name on the documents.

    Gregory from VA
    Review Received: September 24, 2025
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    0 out of 0 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    It was nice to know I was covered by insurance during my expedition in Panama

    BRIAN from TX
    Review Received: July 17, 2025
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    0 out of 1 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    Called customer service before trip to ask a question and found the information different from what I read and thought. Misleading

    Irene from NJ
    Review Received: June 8, 2025
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    0 out of 7 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    Travel health insurance is the last thing you want to have to use, but it’s extremely comforting to know that it’s there should the need arise. What’s also important to the would be traveler is that it be reasonably priced and easy to obtain. Purchasing GeoBlue from squaremouth was both.

    Spencer from MA
    Review Received: June 7, 2025
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    0 out of 4 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    My travel partner could not go because of a medical reason and we canceled the trip. As of today we have not heard anything about the status of our claim and have bot gotten our reimbursement!

    Roberta Mae from PA
    Review Received: February 9, 2025
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    14 out of 42 people found this review helpful
    Blue Cross Blue Shield Global Solutions policy: Single Trip Platinum excl US

    Provided necessary information and very good app.

    Robert from NC
    Review Received: November 22, 2024
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    4 out of 16 people found this review helpful