Travel Insured Travel Insurance Reviews

Despite submitting all the paperwork, and my travel companion's unfortunate diagnosis AFTER purchasing travel insurance, I don't believe the claim was properly handled because it was NOT a pre-existing condition. She found out about after a biopsy, which are typical for her. The amount of paperwork was atrocious, it's almost as if you don't want anyone to file a claim, too many barriers, and it was NOPT easy to understand your customer service reps, I will definitely NEVER use your company again, and will tell my friends and family not to as well.

The company quickly evaluated my claim and paid what I had requested, so I was very happy with my experience. No endless requesting of information over and over hoping you drop your claim like other companies do.

Trip was canceled prior to policy, but a refund was refused. Company charged without providing insurance. A complaint will be filed with the Dept of Insurance.

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I had a hard time accessing my online account to see and print out documents with Travel Insured. Their website would not accept my password after creating an account. I gave up and called.waited a short time. But I did not see a summary of benefits in what they sent. Squaremouth usually sends that with first premium payment. But not longer?

Travel insured international, doesn't pay! It also takes them many weeks to review information. I have filed a claim on 8/18/2026, and it's been 4 weeks of no progress. I provided everything they have asked for, and they are requiring the same information again. Whatever i provide doesn't seem to be enough for them and they keep stalling just so you drop the case. I do not recommend purchasing travel insurance from them.

I called them and filed a claim today. The person was helpful and walked me through the documents needed to file my claim for our vacation delay.

The 24 hour assistance was very helpful while we were still abroad. However, it has been 2 weeks since we submitted our claim and there has been no communication.

Anxiously awaiting completion of our claim, which was submitted on Aug. 24. Documentation requested was satisfied on Sept. 8. Hoping to hear back from them soon.

I filed a claim 2 months ago and gave them everything they asked. They still have not processed it and refunded my money. Very unhappy with this company.