Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
200,086
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AVG. MONTH
3,652
Total Reviews
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SINCE 2004
4,112
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2565
  • 4
    765
  • 3
    317
  • 2
    97
  • 1
    141
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  • Travel Insured International policy: FlexiPAX

    I submitted some information initially and omitted something. I had a very explicit email and responded to that. Anytime I called customer service they couldn’t have been any more professional. Very pleased with the experience so far.

    Andrew from FL
    Review Received: June 22, 2026
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    Travel Insured International policy: FlexiPAX

    Purchasing my policy was incredibly easy. I also had to make one change to my policy after the initial plan was purchased, and that too went very smoothly.

    Zach from NC
    Review Received: June 22, 2026
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    Travel Insured International policy: FlexiPAX

    Peace of mind in uncertain times (geopolitical)

    Richard from WI
    Review Received: June 21, 2026
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    Travel Insured International policy: FlexiPAX

    I have not yet been reimbursed so I do not know how to respond with a rating of your claim process. I submitted my claim by mail.

    Molly from NJ
    Review Received: June 21, 2026
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    Travel Insured International policy: FlexiPAX

    So far it seems like insurance made easy.

    Donald from NJ
    Review Received: June 17, 2026
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    every step flawless

    Lowell from CO
    Review Received: June 15, 2026
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    Travel Insured International policy: FlexiPAX

    We have submitted a claim for one excursion that we missed due to long lines at the FCO airport. We hope that this process goes smoothly, as all documentation has been submitted. Please check back with me to find out if there has been a resolution. Thanks.

    ANNA from CO
    Review Received: June 15, 2026
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    Travel Insured International policy: FlexiPAX

    I visited medical on my cruise on day four and was diagnosed with pneumonia. Received treatments and medication and a large packet of documents for insurance claim.
    Called customer service number on the paperwork provided by square mouth.Travel Insured International uses a third party to process claims called Robin Assist. I received an email which instructed me to scan all documents and receipts and attached it to the email. This was a bit overwhelming for me since I had close to forty pages of information. I took it to Staples,an office supply store and they assisted me with sending the information.
    I also called the number for Travel International and spoke to representative there. I asked if I could copy the documents and mail them directly to them. I am awaiting a form by mail and intended to file the "old school way" also as backup. I am awaiting response from either party.
    I

    Lori from MA
    Review Received: June 14, 2026
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    Travel Insured International policy: FlexiPAX

    Fair price. Peace of mind. Never filed claim

    Ronald from TX
    Review Received: June 13, 2026
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    Travel Insured International policy: FlexiPAX

    Canceled trip. Made no claim. Asked to get credit for insurance -- denied. Moved on.

    James from TX
    Review Received: June 12, 2026
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    0 out of 1 people found this review helpful

Last updated: June 25, 2026