Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Excellent customer care via a knowledgeable representative who explained everything and helped me and my family purchase the correct product.
Great customer service person who explained everything and helped us purchase the correct product.
Apparently medical is a secondary payer. They are making me submit my claim to Medicare before they’ll pay. Medicare clearly states it won’t pay for international travel so this is a useless exercise
Claim is pending and I havent heard back from travel insured since 6/29/26. I asked for an update today July 11 as I’ve heard no further communication from them.
I notified the insurance of my hospitalization in Watford England. The different nsmes for the compsny is a little confusing
Good experience!
While my claim was satisfied for the amount I filed, it took two months to process and a number of calls. I finally had to insist I be put through to the claims agent rather than keep hearing how the process takes time. Once I spoke with the agent I was able to direct him to the documents I filed that answered his questions.
The person I traveled with used a different insurer and received a check for her claim a month before my claim was resolved.
Had to cancel trip for 4 travelers (due to medical issues of one traveler) more than 90 days prior to departure and PRIOR to making final payment.
Have filed insurance claim for $10K (non refundable) deposit paid to cruise line. Claim initiated in March 2026...still waiting to hear.
I've used Squaremouth to purchase travel insurance in the last 10 years or so. I have been satisfied with the service so far. I appreciate the follow-up and support post-travel dates - to check in on possible claims. etc.
I needed to change my beneficiary so i called
Customer service. The rep was one of the nicest people ive ever had the pleasure of speaking to.
Last updated: July 14, 2026