Generali offers three comprehensive policies on Squaremouth; Standard, Preferred, and Premium. All Generali plans include strong medical protection and generous cancellation options, especially for natural disasters and bad weather.
See how Generali Global Assistance compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Many Generali customers appreciate the fast and easy online claims process, with many highlighting how quickly they receive reimbursement. However, some customers find the claims portal and the provider’s automated phone system difficult to navigate.
During Trip
Fortunately, I had no need to use their services.
During Trip
Didn't have need to contact carrier
Claim Process
Not applicable
During Trip
did not need to use
Claim Process
no claim
Before Trip
Carrier answered all my questions before our trip which made me
Feel more at ease
Claim Process
I did not have to file a claim
Before Trip
I can only speak as to booking the trip ins. since I had no problems or claims. Can't rate your competency in handling claims but feel the ins. is worth the money for most travels.
During Trip
Had no problems thus no need to contact you.
Claim Process
Not applicable.
Before Trip
Fortunately I didn't need to have any significant contact with the carrier, but Squaremouth did a great job on price and service
During Trip
no need to contact
Claim Process
no need for claim
During Trip
No comment. Didn't use the service. Didn't need it!
Before Trip
Easy, straightforward process