Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
202,029
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AVG. MONTH
3,808
Total Reviews
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SINCE 2004
4,123
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2575
  • 4
    766
  • 3
    317
  • 2
    97
  • 1
    141
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  • Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Good start - worse to come!

    During Trip
    Trip cancelled due to family emergency. Had "cancel for any reason"

    Claim Process
    I am STILL waiting for my claim to be satisfied!!!

    Donald from CA
    Review Received: December 13, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Your representatives are some of friendliest and most helpful I have encountered in any telephone transactions.

    During Trip
    We did not need to contact anyone during the trip.

    Lana from MN
    Review Received: December 11, 2012
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    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    Didn't need to use it during the trip.

    Claim Process
    No claims filed

    Averi from CO
    Review Received: December 10, 2012
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    Happily, we did not need to deal with the insurance carrier during or after the trip, as we experienced no problems.

    Sharon from NY
    Review Received: December 9, 2012
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    People I talked to before buying the policy were not very helpful and did not have a friendly attitude.

    During Trip
    I did not take the trip. I had to cancel because of an unexpected health issue.

    Claim Process
    After I submitted all the information required, the company still kept asking for more. My cardiologist sent everything they requested, but they still closed the claim. When I phoned and asked exactly what they needed, they finally gave me the dates from which they wanted the doctor's notes of my office visits. They could have done this in the beginning, but, I feel, tried to wear me down so I'd give up.

    Nancy from IN
    Review Received: December 6, 2012
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    10 out of 10 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    Claim Process
    did not file a claim

    Herman from CA
    Review Received: December 2, 2012
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    No real customer service required before our trip. Contracted via the Internet as a routine Internet purchase.

    During Trip
    No service required during our trip

    Claim Process
    None required

    John from WI
    Review Received: December 2, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    My husband died during the trip. I was told by the resort owner that I would have to provide large amounts of cash to resolve various issues. One call to the company and they established a case; told me that they would contact both the Honduran funeral home and the US funeral home and would take care of any expenses related to the repatriation of remains. They took great care to make sure the rest of the party had transportation home and that we were being taken care of

    Claim Process
    Because of issues with international transportation of remains, and FAA regulations the company is still working with the American Embassy and the Honduran government to get my husbands remains home to the states. They could not be more caring or concerned.

    MaryKaye from TX
    Review Received: December 1, 2012
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Had no contact with the carrier. Everything was cone online.

    During Trip
    No contact was necessary

    Claim Process
    No claim

    Jody from FL
    Review Received: November 26, 2012
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Plus

    Before Trip
    Easy work with while purchasing. Communication was excellent. This was the third time I used this company for travel insurrance this year. I have recommended them to others and they have also been satisfied.

    During Trip
    did not require.

    Philip from WI
    Review Received: November 23, 2012
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    0 out of 0 people found this review helpful

Last updated: July 8, 2026