Travel Insured Travel Insurance Reviews

During Trip
We cancelled our trip prior to scheduled departure

Claim Process
Unfortunately we had to cancel our trip at the very last minute because of an injury. The claim was efficiently handled by the insurance company after we provided the requested documentation and we received payment within thirty days of the claim.

Before Trip
Everything fine

During Trip
Did not use any services

Claim Process
Not Applicable

During Trip
Did not need to contact them.

During Trip
We had to cancel the trip due to emergency health reasons.

Claim Process
While recovering from a back operation, I was required to contact all the trip providers myself to cancel all arrangements and get all refunds I could and get statements from all doctors. I had to provide over 25 pages of receipts confirming original charges, requests for refunds, and refund amounts, credit card receipts, and a hard copy of an electronic ticket (? after sending the airline confirmation record). Many costs were not reimbursed. After all that I got a refund of only $728 based on a claim of $1700. The policy amount was $8000. This was only a little more than the cost of the policy of $595. Overall, not a good experience.

Before Trip
Everything arrived in a timely manner. I had misplaced my paperwork and was resent to me instantaneously.

Claim Process
I did not have any claims.

Before Trip
No problem

During Trip
Did not need assistance

Claim Process
No claim

Before Trip
All was done online so customer service really wasn't an issue.

Before Trip
Thanks, you made it easy!

During Trip
Didnt need to contact carrier during trip

Claim Process
When I knew I was going to have to file a claim I dreaded the process. I expected to have to write numerous letters and make phone calls, provide extra documentation etc. Telephone agents were helpful and emailed me necessary forms along with a checklist to ensure I submitted all the required documentation. My claim was paid promptly and with no hassle. I will definitely use this carrier again and recommend them to friends.

Before Trip
If traveling back to Brazil or other country will use your service again. Thanks.

During Trip
N/A

Claim Process
N/A