Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Before Trip
Our address, email address, and phone number were not forwarded by SquareMouth to the carrier. The carrier therefore did not send us the insurance documents. When we checked a few weeks before our travel, the carrier immediately emailed us the documents. SquareMouth needs to check its system. We were very worried that we did not have insurance when we realized we didn't have the documents as we prepared our luggage for travel.
During Trip
We did not need to contact the insurance carrier during our trip.
Before Trip
Good range of policies available
During Trip
Had no interaction during trip
Claim Process
Had no claim
During Trip
did not use
Before Trip
Prior to this short trip we had purchased another policy for our trip to France in Oct.'12. We were misinformed by the rep we spoke to & it turned out to be more costly than we were led to believe. Obviously we are not happy by that exchange.
During Trip
We had no need to use these services.
Claim Process
N/A
During Trip
Did not use
Claim Process
no claim
During Trip
Did not need during trip.
Claim Process
No claim.
Before Trip
Very reasonably priced and great piece of mind to know you have coverage in case of cancellation for any reason
Before Trip
It's easy and fast to decide and make the insurance process painless. Questions asked on the toll free line were answered quickly and to my satisfaction.
During Trip
Did not use these
Claim Process
No claims
During Trip
We were compelled to cancel the trip
Claim Process
Submitted a claim under "cancel for any reason" coverage and insuror asked for irrelevant information and information about reasons for cancellation, which are burdensome. We are in process of responding.
Before Trip
We did have a slight adjustment to the original coverage amount submitted and the amended policy was handled promptly with the new quote.
During Trip
We didn't have to use the service afforded to us, but it is nice to have the information before hand.
Claim Process
I cannot rate the Claim questions because we didn't have one.