Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Before Trip
There was no customer service provided before trip.
During Trip
There was no customer service provided during trip. Customer service telephone hours of availability were not conducive to traveling internationally.
Claim Process
Insurance carrier sent very confusing forms and requests for documentation (some of which can't be obtained), clearly in the hopes that they will not have to pay out.
Before Trip
I did everything on line and never spoke with a live person. That is a good thing. I bought the insurance after i had booked the trip so there were some limits on what the insurance could cover, but it covered what I needed covered. Fortunately the weather and air travel all went smoothly.
During Trip
no interaction during the trip
Claim Process
no claim
Before Trip
Excellent description of our policy was given to me,which lead me to a quick and accurate desicion with peace of mind before our travel.Thank you. Kathy Bloom
During Trip
Doesn't apply as had no need fortunately.
Claim Process
Not applicable
Before Trip
It is always a very secure feeling, knowing that I have insurance coverage. Especially because I treat my sons, their wives and my six grandchildren. Thanks you for offering me peace of mind.
During Trip
Fortunately, I did not need any insurance service during this trip.
During Trip
We had a 24 hour delay in our trip home but there was no expense to uss so we did not file a claim.
Before Trip
Thanks, all went well.
During Trip
Didn't need it this time.
Claim Process
No claim this trip. Thanks for the piece of mind.
During Trip
Did not contact them.
Before Trip
Love the comparison tools. Thanks for making it easy and affordable. Gave me peace of mind.
During Trip
Did not need anything.
Claim Process
No claim.
Before Trip
I rated 4 stars because I didn't have any issues with setting up my insurance, and had no claims. Therefore my dealings are very limited. I would buy from them again, in hopes that I only have to buy the insurance and not have to file a claim.
Last updated: August 25, 2026