Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
190,869
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AVG. MONTH
3,505
Total Reviews
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SINCE 2004
4,018
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2503
  • 4
    748
  • 3
    310
  • 2
    93
  • 1
    137
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  • Travel Insured International policy: Worldwide Trip Protector

    During Trip
    i was lucky nothing happened.

    EDMOND from IL
    Review Received: July 27, 2012
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    Travel Insured International policy: Worldwide Trip Protector Lite

    Before Trip
    Customer service was very helpful in helping me find the right policy. Others had said they would only insure a trip with air travel.

    During Trip
    Not needed

    Claim Process
    No claim made.

    Randy from TX
    Review Received: July 27, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    n/a during the trip

    martha from MN
    Review Received: July 24, 2012
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    Travel Insured International policy: Worldwide Trip Protector Plus

    Claim Process
    The Travel Insured International, Inc gave us a hard time, that impossible for me to get $ for my claims. My baggage was lost at Tansonnhat Airport ( Vietnam ) I reported to the claiming office (inside a immigration), I submit the claim's report for lost of baggage (from claim office in airport) to the Travel Insured International insurance, but they refused to pay with the reason that United did not confirm the lost.

    My travel was interrupted by big storm in the time of landing, so they had to flight return back to Bangkok and wait for the next day to flight again, but T.I.T. insurance refuse to pay for trip interruption, even thought they received a letter from Turkish Airline confirm for the delay more than 1 day.
    We have to write a complain letter to Business Bureau about the T.I.I because they did not pay out what in the contract with us.

    KIM from NJ
    Review Received: July 23, 2012
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    7 out of 7 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Changed my requirements for insurance two times before picking the company I went with. Customer service was helpful in this process.

    During Trip
    Thought we might have an issue with a missing bag. Very easy to start the claim. The bag was found by the airline within 24 hrs so no other action was needed.

    Claim Process
    Did not need to file the bag was found.

    Raymond from VA
    Review Received: July 21, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    No contact with the carrier during the trip.

    Claim Process
    No claim

    Robert from SC
    Review Received: July 21, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    Thankfully, did not need to use it.

    Claim Process
    N/A

    Kay from NC
    Review Received: July 18, 2012
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    During Trip
    N/A

    Claim Process
    N/A

    Charles from MD
    Review Received: July 17, 2012
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    Travel Insured International policy: Worldwide Trip Protector

    Before Trip
    Everything was just fine.

    During Trip
    I did not have to use the hotline or customer service during the trip, so cannot comment.

    Claim Process
    Did not file a claim, so I am unable to comment on that.

    Annabel from AL
    Review Received: July 13, 2012
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    Travel Insured International policy: Worldwide Trip Protector Lite

    During Trip
    N/A

    Claim Process
    N/A

    Alisa from NY
    Review Received: July 13, 2012
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    0 out of 0 people found this review helpful