Travel Insured Travel Insurance Reviews

Before Trip
will buy your insurance on my next trip

Before Trip
I never spoke with anyone, I printed the policy so I had it with me, and I'm taking an online survey. There is no customer service-just a product

Before Trip
The customer service reps were knowledgeable about the type of insurance coverage I wanted for my trip. They answered all my questions and provided several options for me. I was pleased with my choice and went on to have a wonderful trip.

Before Trip
I gave these ratings based on the fact that all documentation was sent to me on time. However, I had no need to contact the company since all I required was sent via email.

During Trip
Had no need to contact the company during my trip.

Claim Process
I needed to make a claim for an overnight hotel stay due to a missed flight connection. I called the company and they immediately sent me the necessary documents and checklist of what I needed to make the claim. All requirements were reasonable and I was given enough time to get what I needed from the carrier. Once the documents were sent I received no further document requests and received a check a couple of weeks later.

Before Trip
Thankfully, we didn't have cause for a claim! No troubles or hangups prior to our trip.

Before Trip
A month before we left (we were to be gone 4 weeks), we had to change our return date by one day. I called to see if that change could be made and for what fee. The agent said he could make the change immediately and that there would be no charge. He then emailed me the new documents immediately. That is service! Most of all I'm happy to report we didn't need to file a claim, which means out trip came off without a hitch.

Before Trip
I had no contact with the agency! The paper arrived and that was only contact that I had.

During Trip
I had no need to contact the insurance before or after my trip.

During Trip
Did not have to use any service assistance during trip

Claim Process
No claim made

During Trip
We needed no customer service during our trip since everything went as planned.

During Trip
I was very fortunate to have not had to use the insurance so I can't rate customer service as I had no interaction with them.

Claim Process
I didn't make a claim.