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Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
177,025
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AVG. MONTH
2,568
Total Reviews
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SINCE 2004
3,858
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.08/5
Customer Service During Claim
3.73/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.41 (3,858 reviews)

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2399
  • 4
    724
  • 3
    293
  • 2
    87
  • 1
    128
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  • Travel Insured International policy: FlexiPAX

    When I provided all information asked for, my claim was denied.

    Marilyn from NC
    Review Received: July 1, 2025
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    0 out of 10 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I filed two claims and have heard very little from insurance company.

    Charlotte from FL
    Review Received: June 28, 2025
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    0 out of 5 people found this review helpful
    Travel Insured International policy: FlexiPAX

    The customer service representative was very knowledgeable and helpful with our first experience with Squaremouth.

    George from FL
    Review Received: June 24, 2025
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    0 out of 1 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    No issues what do ever.

    Linda from NY
    Review Received: June 23, 2025
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    My star rating may change depending on how they handle my claim. Our trip was delayed over 24 hours because we missed our connecting flight from Amsterdam to Minneapolis due to arriving late on our initial flight from Florence and our Delta flight not waiting for us (15 passengers)

    Mark from IA
    Review Received: June 22, 2025
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    0 out of 5 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Stuck inIsrael No flights and a a lot of expenses food lodging, prescriptions

    Jack from FL
    Review Received: June 22, 2025
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    0 out of 5 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Experience has been good to this point

    Ralph from OK
    Review Received: June 19, 2025
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    0 out of 2 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I sustained a severe knee injury 11 weeks prior to my scheduled trip. The required surgical repair has a typical projected recovery time of 6-12 months. So, I cancelled the trip, and submitted my initial claim notice to Travel Insured on April 17th. After several Travel Insured requests and submittals/re-submittals of additional information/documentation, it is now June 17th.
    I will update when there is a final claim resolution - I am still hoping for a positive outcome...
    P.S. On a more positive note - I just had my 10 week post-op follow-up with my Ortho Surgeon, and I can now be load-bearing without my brace and I can drive again!!

    Gary from AR
    Review Received: June 17, 2025
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    0 out of 12 people found this review helpful
    Travel Insured International policy: FlexiPAX

    We canceled our trip due to medical issues.
    We contacted Travel Insured International. They provided clear verbal and written instructions on how to submit the claim.
    After submitting the claim, we received reimbursement promptly.
    Highly recommend TII. TII exceeded our expectations.

    George from SC
    Review Received: June 17, 2025
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    0 out of 12 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Joni from AL
    Review Received: June 15, 2025
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    1 out of 4 people found this review helpful

    Easy process and straight forward. No call wait times as everything was online. When the claim was settled, I received a call and my payment arrived in about a week.