Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
200,456
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AVG. MONTH
3,661
Total Reviews
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SINCE 2004
4,118
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2571
  • 4
    765
  • 3
    317
  • 2
    97
  • 1
    141
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  • Travel Insured International policy: Worldwide Trip Protector

    I compared their coverage with AAA and two other Providers and checked reviews. I found them competitive and lower priced.

    Michael from WA
    Review Received: October 23, 2025
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    Travel Insured International policy: Worldwide Trip Protector

    I made a typo in my return date which I didn’t notice until after I had returned. It was about a month of unnecessary insurance and Travel Insured were wonderful. First of all, they answered the phone with a human being very quickly. Secondly, they explained their policy but that if I could provide documentation (which I had) they would consider my request for a refund. They got back to me almost immediately with a positive response and my account was credited within 48 hours. I shall definitely insure with them in the future.

    Happy Customer from NY
    Review Received: October 22, 2025
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    Travel Insured International policy: FlexiPAX

    Agent I spoke with was very knowledgeable and helpful in explaining what the best options were for me.

    Karen from TX
    Review Received: October 22, 2025
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    Travel Insured International policy: FlexiPAX

    Bev from NM
    Review Received: October 21, 2025
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    0 out of 0 people found this review helpful

    I know that insurance companies are not happy to receive claims and this seemed the case with Travel Insured International. I had to send in lots of explanations that did not follow their claim required paperwork protocol because we were in Africa, not near medical facilities, and didn't require doctors for missed events because of illness. It took them quite a while to pay the claim after several requests for payment. They apologized for the delay which may have been from help shortage. It was not a perfectly easy process but I was paid for the claim and am happy with that result. A 4 star rating seems reasonable.

    Travel Insured International policy: FlexiPAX

    Good experience with help understanding some of my policy, answered questions professionally.

    Caryn from CA
    Review Received: October 19, 2025
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    Travel Insured International policy: FlexiPAX

    Easy to work with and had the "package" I wanted.

    Paula from FL
    Review Received: October 19, 2025
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    Travel Insured International policy: FlexiPAX

    Very helpful making arrangements for separating from our tour and going home early.

    Warren from CA
    Review Received: October 19, 2025
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    Travel Insured International policy: FlexiPAX

    i used my cancel for any reason clause to cancel this before it started. it has been a month, however, and they have not even bothered to check my claim to see whether i have all needed thingies. they HAVE however sent me an email that says that they HAVE my claim. not very impressed with travel insured.

    cynthia from CA
    Review Received: October 18, 2025
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    Travel Insured International policy: FlexiPAX

    Charlotte from MN
    Review Received: October 18, 2025
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    0 out of 0 people found this review helpful

    It was fine. Lots of paperwork.

    Travel Insured International policy: FlexiPAX

    Mari McIver came on my claim because I was having issues with travel insurance. Her actions on my behalf were extremely needed, wanted and required.
    My experience ended up very positive and the claim was paid.
    I believe, without Mari's assistance, I would not be a satisfied customer.
    Thank you for your professionalism and caring.

    JoAnn LoPresti from OR
    Review Received: October 14, 2025
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Last updated: June 28, 2026