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Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
177,025
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AVG. MONTH
2,568
Total Reviews
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SINCE 2004
3,858
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.08/5
Customer Service During Claim
3.73/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.41 (3,858 reviews)

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2399
  • 4
    724
  • 3
    293
  • 2
    87
  • 1
    128
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  • Travel Insured International policy: FlexiPAX

    Judy from FL
    Review Received: April 19, 2025
    Was this review helpful?
    1 out of 3 people found this review helpful

    I’m satisfied that my claim was processed within a reasonable timeframe. However when I inquired as to the status of my claim I received what I thought was a rather terse response. I was informed “they had up to 15 days to process the additional information I supplied at their request and the time wasn’t up yet”. When I originally spoke to them the lady I spoke with was so nice, I thought maybe this won’t be so bad. I did receive the full compensation I was looking for so that was a good thing. I just think they could have been nicer about it when I followed up. It would have been more convenient to be able to email or fax instead of having to mailing information to them.

    Travel Insured International policy: FlexiTrip

    I am pleased so far. Prompt responses received.

    Raymond from NC
    Review Received: April 17, 2025
    Was this review helpful?
    2 out of 3 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Great experience every time
    Have used Squaremouth for many trips.

    Susan from MI
    Review Received: April 16, 2025
    Was this review helpful?
    2 out of 3 people found this review helpful
    Travel Insured International policy: FlexiPAX

    trusted Squaremouth in all my travels

    TERESITA from CA
    Review Received: April 12, 2025
    Was this review helpful?
    1 out of 2 people found this review helpful
    Travel Insured International policy: FlexiPAX

    My daughter was injured and had to have her chin glued shut while on our cruise. When we got home we filled out the claim paper work online. After about ten days Travel Insured International called informed us our claim was complete and we would see our check in 3-5 days. We received our check within the time frame.

    Victoria from FL
    Review Received: April 12, 2025
    Was this review helpful?
    5 out of 22 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Kathleen from CO
    Review Received: April 11, 2025
    Was this review helpful?
    1 out of 4 people found this review helpful

    The process was very easy and the claim was settled in 2 weeks and I received the requested settlement digitally to my bank by the next day of closing my claim. Excellent! The best travel insurance claim experience I have ever had!

    Travel Insured International policy: FlexiPAX

    Very helpful and responsive customer service

    Christine from UT
    Review Received: April 10, 2025
    Was this review helpful?
    1 out of 2 people found this review helpful
    Travel Insured International policy: FlexiPAX

    The process to submit a claim and provide required documents for a baggage delay claim was seamless, easy, and prompt. Very happy with the Traveled Insured International .

    Patrick from MA
    Review Received: April 10, 2025
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    1 out of 10 people found this review helpful
    Travel Insured International policy: FlexiPAX

    The first person I contacted about needing help getting medical care was unsure what to do. The second person was able to get me connected with a medical group.

    Marleen from SC
    Review Received: April 9, 2025
    Was this review helpful?
    1 out of 2 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Richard from MD
    Review Received: April 8, 2025
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    0 out of 2 people found this review helpful

    My claim is still being processed, more and more documents required , what ever I send it's not good enough, proof of travel above and beyond forwarded emails from the airlines , noted time and dates . Very unsatisfied.