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Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
177,025
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AVG. MONTH
2,568
Total Reviews
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SINCE 2004
3,858
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.08/5
Customer Service During Claim
3.73/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.41 (3,858 reviews)

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2399
  • 4
    724
  • 3
    293
  • 2
    87
  • 1
    128
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  • Travel Insured International policy: FlexiPAX

    I dealt with a phone rep. for your company. I believe her name was Stacey. She was outstanding--friendly, knowledgeable, patient, and helpful. Also, the prices for policies on the website for quite reasonable and competitive.

    David from FL
    Review Received: April 5, 2025
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    2 out of 6 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    I am hoping I can still submit receipts for my claim. I did reach out during my trip to report I had Covid, and I believe I was told I have a year?

    Paige from NY
    Review Received: April 4, 2025
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    1 out of 2 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Policy was very well laid out, and when I did have a question via email, it got answered immediately - by a human not a bot (thank you). Easy to read and understand what was covered and what limitations were. Would buy again from them.

    Mary from PA from PA
    Review Received: April 2, 2025
    Was this review helpful?
    1 out of 6 people found this review helpful
    Travel Insured International policy: FlexiPAX

    When traveling, especially for business purposes, plans change.
    I needed to extend my trip. Couldn’t.
    Ridiculous!
    Bought another policy from a different company.

    Eiran from CT
    Review Received: April 2, 2025
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    1 out of 2 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I had difficulties reaching your company while overseas ….by phone. Took several times to connect. Learned that what we lost was a policy exclusion.

    bonnie from PA
    Review Received: April 1, 2025
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    1 out of 5 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Very profissional and well done. Thanks

    Antonio Carlos Zullino from CA
    Review Received: April 1, 2025
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    1 out of 2 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Answered questions I had before purchase

    Stephanie from TX
    Review Received: April 1, 2025
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    0 out of 0 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Jacqueline from TX
    Review Received: March 30, 2025
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    0 out of 1 people found this review helpful

    Continued request. I for has been uploaded several times. When contacting by phone the staff is rude and actually unable to help with request for the claim. Again message taken and will need a call back. It doesn’t seem worth to buy insurance.

    Travel Insured International policy: FlexiPAX

    Our travel plans were delayed by 4 hours. Never thought part of my trip would be on vacation in the airport. If I had known this policy would not pay off for delays I never would have purchased a 785$ policy

    Never again

    Judy from KY
    Review Received: March 27, 2025
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    3 out of 20 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Once the medical information was accepted the service was top notch in assisting my wife in getting transfers made. The glitch was in looking at the hospitalist initial report rather than the treating specialist. Bed to bed service was excellent even though airplane had a malfunction. We are assembling information to submit.

    John from KY
    Review Received: March 24, 2025
    Was this review helpful?
    1 out of 6 people found this review helpful