Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
I was able to reach the insurance company easily by phone without a long wait. They were able to help me move the dates of the policy and add to coverage easily. They answered coverage questions easily. It was a pleasurable and easy process,
It’s a complicated medical issue with care provided by St Michael Hospital in Dublin. St Michaels could not provide the basic medical tests/scans I needed to obtain an accurate medical diagnosis. I felt I had no choice but to check out and fly home to the US to receive proper medical care.
Travel Insured said they probably would not cover my hospitalization in Dublin.
I am still being treated for my medical issue, once my care is complete I will pursue obtaining all the records and filing a claim.
Website was easy to use and customer service was always available, polite and helpful. Answered any and all questions.
Thank you for the prompt servuce
Claims process was pretty straightforward and they ended up covering a hotel stay that we missed due to our departing flight being cancelled.
I filed a claim and was paid in less than 48 hours. No problems. Great service.
Waiting to hear back about my claim. You guys seem to be dragging your feet.
The insurance company did not think the document I turned in was sufficient. It was in Dutch, so I have no idea what it said, but it was the only documentation I could provide. Also, I purchased this insurance because Medicare and supplements don’t cover foreign medical charges, but they expected me to submit this charge to my supplement anyway—which seems like a delay tactic. I was very dissatisfied with the service.
It is hard to compare so many offerings, especially when I don't understand the minute differences in coverage. The representatives always help me make a decision and came up with different ways to meet the variety of needs that we had.
I don’t know yet. I filed the claim online and so far have not heard from anyone. It has only been a couple of days.