Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
I continue to very much value the service Squaremouth provides.
I had a potential trip interruption and attempted to contact Travel Insured. Took a while to get through, was placed on hold after discussing the situation with the representative. After more than fifteen minutes on hold the call dropped and they made no attempt to reconnect with me. Thankfully the trip did not get interrupted so it didn't impact my vacation but had it been a real problem I have little faith that they would have been able to help me.
This company made viewing and amending the policy very easy. Friendly customer service when I had a question about coverage. Didn’t need to make a claim but feel that this company would be there for you if a claim needed to be made.
The service prior to submitting the claim was good - informative and responsive. I am waiting for my claim to be resolved to determine my satisfaction with the policy.
We were asked to leave tour after one week because I had covid. We will be looking for compensation for second week. I haven’t sent in first claim yet as waiting physician payment.
I'm in the early stages of my claim, so no complaints yet, but I also do not know how long it will take to resolve.
Had potential medical problem. Was provided excellent guidance and assistance through the interrnational phone number provided.
Ended up making it home without needing to file a claim, but was reassured through the process.
The process was fine. The outcome was not 100% what I would have liked - much of what I requested was reimbursed, but some was not.
Easy and reasonable
We had to cancel the trip due to job loss. They were easy to sign up with, but I continue to get messages about providing more documents for processing the claim, but o have provided all of the documents they have asked for without any resolution.