Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Only issue is amount of info they require before they review your claim
Overall the experience was smooth from purchase to receiving my claim. I think the website for the claim submission process wasn't as straight forward as it could be, but I was still able to submit everything needed.
Great customer service!
Still waiting for the claim to be processed and it’s been weeks without a response.
I have the paperwork together and plan to file a claim later today with Travel Insured.
Once I had all my paperwork completed, including the doctor's note of why I couldn't go on this trip and had to cancel the response was very very fast within a week I think and I received a check a few weeks later. Very easy, efficient and I appreciated that process
I need to know the results of my claim before I can provide feedback.
I do read the reviews and they seem honest...
I make my decision based on what I need for the protection of the trip and what my circumstances are.
When I call for more information each rep is clear and concise and informative.
I have a small luggage claim and believe it will go smoothly.
My husband (who had a separate but identical policy) got sick on the plane to Europe and was in a hospital in Frankfurt for 10 days. I contacted your emergency line soon after we got to the hospital and the Robin Assist people were incredibly helpful, including getting us a nurse escort and business class seats so we could get home. Walking to the hospital one day, I turned my ankle, which resulted in relatively small out of pocket expenses for me.
In addition to the Robin Assist people I have spoken to two of your people, who have been very helpful.
Very knowledgeable and helpful . Liked price
Last updated: August 23, 2026