Travel Insured Travel Insurance Reviews

The person I spoke with was not knowledgeable about insurance claims and did not suggest what I could and could not claim under the policy I purchased.

The second leg of our flight was cancelled and rebooked for 12 hours later. I started a claim (since I had a lot of time at the airport that day) with someone and he told me to look for the emails. I never received the emails. After our cancelled and rebooked flight, we didn't received our luggage and I tried calling them and apparently got a 3rd party answering the phone. She said she couldn't see our whole policy and then transferred me to someone else. I was on the phone for about 45 minutes. Then, after she transferred me, I got a recording that they were closed and "click", they were gone. I gave up and called after our trip was over. This time I did receive the emails for the 2 claims. I have filled everything out and now am just waiting to see what happens.

Spoke with a customer service representative regarding a potential claim. She guided us through steps and timeliness and put in notes about our potential claim. She was very professional and courteous!!

claim process to be determined once continued

Outstanding customer service through Claude in Quebec, Canada

My husband experienced a medical emergency while on vacation abroad. I contacted the 24-hour assistance line and they were able to begin a claim immediately. Representatives stayed in touch and worked with me to make sure we were taken care of. The filing process is straight-forward and easy. I appreciate everyone who worked with me.

Don't go abroad without it.

Their customer service sucks. Yours was great