Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
200,587
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AVG. MONTH
3,672
Total Reviews
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SINCE 2004
4,119
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2572
  • 4
    765
  • 3
    317
  • 2
    97
  • 1
    141
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  • Travel Insured International policy: FlexiPAX

    Kathleen from CO
    Review Received: April 11, 2025
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    1 out of 3 people found this review helpful

    The process was very easy and the claim was settled in 2 weeks and I received the requested settlement digitally to my bank by the next day of closing my claim. Excellent! The best travel insurance claim experience I have ever had!

    Travel Insured International policy: FlexiPAX

    Very helpful and responsive customer service

    Christine from UT
    Review Received: April 10, 2025
    Was this review helpful?
    1 out of 1 people found this review helpful
    Travel Insured International policy: FlexiPAX

    The process to submit a claim and provide required documents for a baggage delay claim was seamless, easy, and prompt. Very happy with the Traveled Insured International .

    Patrick from MA
    Review Received: April 10, 2025
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    1 out of 9 people found this review helpful
    Travel Insured International policy: FlexiPAX

    The first person I contacted about needing help getting medical care was unsure what to do. The second person was able to get me connected with a medical group.

    Marleen from SC
    Review Received: April 9, 2025
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    1 out of 2 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Richard from MD
    Review Received: April 8, 2025
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    0 out of 0 people found this review helpful

    My claim is still being processed, more and more documents required , what ever I send it's not good enough, proof of travel above and beyond forwarded emails from the airlines , noted time and dates . Very unsatisfied.

    Travel Insured International policy: FlexiPAX

    I dealt with a phone rep. for your company. I believe her name was Stacey. She was outstanding--friendly, knowledgeable, patient, and helpful. Also, the prices for policies on the website for quite reasonable and competitive.

    David from FL
    Review Received: April 5, 2025
    Was this review helpful?
    2 out of 6 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    I am hoping I can still submit receipts for my claim. I did reach out during my trip to report I had Covid, and I believe I was told I have a year?

    Paige from NY
    Review Received: April 4, 2025
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    1 out of 2 people found this review helpful
    Travel Insured International policy: FlexiPAX

    Policy was very well laid out, and when I did have a question via email, it got answered immediately - by a human not a bot (thank you). Easy to read and understand what was covered and what limitations were. Would buy again from them.

    Mary from PA from PA
    Review Received: April 2, 2025
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    1 out of 6 people found this review helpful
    Travel Insured International policy: FlexiPAX

    When traveling, especially for business purposes, plans change.
    I needed to extend my trip. Couldn’t.
    Ridiculous!
    Bought another policy from a different company.

    Eiran from CT
    Review Received: April 2, 2025
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    1 out of 2 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I had difficulties reaching your company while overseas ….by phone. Took several times to connect. Learned that what we lost was a policy exclusion.

    bonnie from PA
    Review Received: April 1, 2025
    Was this review helpful?
    1 out of 5 people found this review helpful

Last updated: June 29, 2026