Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
189,424
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AVG. MONTH
3,519
Total Reviews
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SINCE 2004
3,993
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2484
  • 4
    747
  • 3
    307
  • 2
    92
  • 1
    136
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  • Travel Insured International policy: Worldwide Trip Protector

    Square Mouth was very helpful when we purchased insurance for 2 trips, and when we had to cancel both trips for serious medical reasons. Stacey helped us through the claims process, and also offering advice on options to try to get uninsured and non refundable airfare back, which worked! Had she not helped us and given us extra advice on something we hadn’t insured, we would have lost $8,000. Because they helped us purchase the right policies in the beginning, we were able to get all our travel deposits returned. We always use SquareMouth and recommend them to our friends.

    Cyndi from GA
    Review Received: June 16, 2024
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    20 out of 21 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Edge

    No issues this trip but my previous trip my wife broke her hip in Amsterdam. The insurance coverage was superb. Everything we needed and we couldnt have asked for more.

    Michael from WI
    Review Received: June 8, 2024
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    19 out of 19 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    I was able to reach the insurance company easily by phone without a long wait. They were able to help me move the dates of the policy and add to coverage easily. They answered coverage questions easily. It was a pleasurable and easy process,

    Deborah from CA
    Review Received: May 13, 2024
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    10 out of 12 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    It’s a complicated medical issue with care provided by St Michael Hospital in Dublin. St Michaels could not provide the basic medical tests/scans I needed to obtain an accurate medical diagnosis. I felt I had no choice but to check out and fly home to the US to receive proper medical care.

    Travel Insured said they probably would not cover my hospitalization in Dublin.

    I am still being treated for my medical issue, once my care is complete I will pursue obtaining all the records and filing a claim.

    Edward from FL
    Review Received: May 12, 2024
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    12 out of 18 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Website was easy to use and customer service was always available, polite and helpful. Answered any and all questions.

    Jodie from NY
    Review Received: May 10, 2024
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    2 out of 3 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Thank you for the prompt servuce

    David from CA
    Review Received: May 5, 2024
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    2 out of 5 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Claims process was pretty straightforward and they ended up covering a hotel stay that we missed due to our departing flight being cancelled.

    Jen from FL
    Review Received: May 4, 2024
    Was this review helpful?
    22 out of 23 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    I filed a claim and was paid in less than 48 hours. No problems. Great service.

    Stephen from FL
    Review Received: May 3, 2024
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    18 out of 18 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Waiting to hear back about my claim. You guys seem to be dragging your feet.

    Michael from NJ
    Review Received: May 3, 2024
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    20 out of 21 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Plus

    Patricia from MO
    Review Received: April 23, 2024
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    38 out of 44 people found this review helpful

    The insurance company did not think the document I turned in was sufficient. It was in Dutch, so I have no idea what it said, but it was the only documentation I could provide. Also, I purchased this insurance because Medicare and supplements don’t cover foreign medical charges, but they expected me to submit this charge to my supplement anyway—which seems like a delay tactic. I was very dissatisfied with the service.