Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
200,587
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AVG. MONTH
3,672
Total Reviews
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SINCE 2004
4,119
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2572
  • 4
    765
  • 3
    317
  • 2
    97
  • 1
    141
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  • Travel Insured International policy: FlexiPAX

    I have problem to submit my claim through the company portal. I have to resubmitted through email.

    Thomas from NV
    Review Received: February 12, 2025
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    11 out of 14 people found this review helpful

    Review Updated: 03/12/2025

    I had problem filing the claim through the web until they asked me to email all the information to the insurance company.

    Travel Insured International policy: Worldwide Trip Protector

    Terrific old-fashion, direct phone support, when we were figuring out how coverage & fees were structured. Representatives were plain-speaking & helpful. Esp concerning the fine points within coverage. Pricing was appealing.

    Howard from WA
    Review Received: February 4, 2025
    Was this review helpful?
    24 out of 29 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Fortunately, I didn’t need anything.

    Michael from NY
    Review Received: February 4, 2025
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    2 out of 5 people found this review helpful
    Travel Insured International policy: FlexiPAX

    so far fine

    AJAY from NJ
    Review Received: January 29, 2025
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    2 out of 5 people found this review helpful
    Travel Insured International policy: FlexiPAX

    We bought the insurance and everything was fine. As always, we never file a claim. I called mid vacation to extend another week. I was told I could not extend which was a disappointment as I liked your product/Price. I had to search other insurance companies while on vacation to continue coverage. I wish you would fix that as it would now need to be considered when booking insurance for our next trip.

    KS from KS
    Review Received: January 28, 2025
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    24 out of 27 people found this review helpful
    Travel Insured International policy: FlexiPAX

    They keep sending me the claim form with the wrong name. It should be for Rheal Melanson NOT Eugene. I am the daughter and bought the policy for three of us.
    Monique Armstrong

    Monique Armstrong from CT
    Review Received: January 26, 2025
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    8 out of 14 people found this review helpful
    Travel Insured International policy: FlexiTrip

    HELEN from CA
    Review Received: January 20, 2025
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    6 out of 11 people found this review helpful

    Still waiting for my reimbursement which is why. Have given a low rating

    Travel Insured International policy: FlexiPAX

    Everything from start to finish was excellent. The claim and the process exceeded my expectations. Our son got sick while on vacation, we ended up spending €315 on a doctor visit and medications. Once I submitted all receipts and roof of payment with the Euro to USD conversion rate, I had a check issued in less then two weeks. Definitely recommend, and will definitely use purchase the policy again for future travel.

    Raphael from TX
    Review Received: January 19, 2025
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    44 out of 51 people found this review helpful
    Travel Insured International policy: FlexiPAX

    I have used Squaremouth before and have had claims with other companies. The support from Squaremouth is top notch. I would recommend your company to my friends. I did not use Travel Insured as I ,thankfully, did not have a claim for this trip.

    Michael from FL
    Review Received: January 13, 2025
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    7 out of 10 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Users could benefit from a more straightforward explanation of what’s covered and what isn’t.

    Brian from IL
    Review Received: January 11, 2025
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    9 out of 11 people found this review helpful

Last updated: June 29, 2026