Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
200,755
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AVG. MONTH
3,694
Total Reviews
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SINCE 2004
4,119
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2572
  • 4
    765
  • 3
    317
  • 2
    97
  • 1
    141
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  • Travel Insured International policy: Worldwide Trip Protector

    Submitted a travel delay claim with proper documentation and received a check in the mail the following week. Highly recommend!

    Marina from NY
    Review Received: January 8, 2025
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    28 out of 32 people found this review helpful
    Travel Insured International policy: FlexiPAX

    So far so good.

    Mark from VT
    Review Received: January 5, 2025
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    0 out of 11 people found this review helpful
    Travel Insured International policy: FlexiTrip

    The amount of documentation needed for $150 claim for a hotel room is ridiculous. It’s going to be very difficult to get a statement from the airline.

    Deborah from CA
    Review Received: January 1, 2025
    Was this review helpful?
    24 out of 27 people found this review helpful
    Travel Insured International policy: FlexiPAX

    It was very easy to obtain a policy when speaking with a representative

    Judith from FL
    Review Received: December 30, 2024
    Was this review helpful?
    6 out of 9 people found this review helpful
    Travel Insured International policy: FlexiTrip

    While on my trip my cell phone got stolen. I called the insurance carrier and the only thing they said was fill out a claim. Not overly sympathetic or reassuring.

    WILLIAM from CA
    Review Received: December 17, 2024
    Was this review helpful?
    18 out of 29 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    As always, signing up for insurance is much easier than filing a claim even when there's a serious illness and death

    MEL from CT
    Review Received: November 10, 2024
    Was this review helpful?
    22 out of 44 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Our bags were delayed 8 hours. My husband paid for a return taxi ride to the airport to get our bags. I filed a claim for the taxi fare of 80 euros. Each of our four family members who were insured could have spent a few hundred euros to buy clothing and shoes but we decided to return to the airport hoping the bags were on the last flight of the day. I filed a claim but there is no place on the form for taxi expense

    Mai from CA
    Review Received: October 29, 2024
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    53 out of 64 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    I’ll never use your company again. When I purchased insurance the trip and flights were refundable. Later I changed the details of the trip and called in to report the change. The customer service agent told me there was nothing I needed to do. I didn’t think to update the value of the trip. My mother got seriously ill the day before the trip and could not travel. I’m now out $6,600 because apparently I had NO trip cancellation because the value of the trip should have been updated when I called in to change it. I’m beyond upset about this and will not use your company again.

    LK from CA
    Review Received: October 25, 2024
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    85 out of 98 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    i have spoken to several members of your staff and found them always to be polite patient and helpful

    Jodie Ann from NY
    Review Received: October 20, 2024
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    13 out of 19 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    This is my pre travel experience. I had to cancel my trip so I had no further experience.

    Jyoti from NY
    Review Received: October 14, 2024
    Was this review helpful?
    6 out of 17 people found this review helpful

Last updated: June 30, 2026