Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
i have spoken to several members of your staff and found them always to be polite patient and helpful
This is my pre travel experience. I had to cancel my trip so I had no further experience.
Terrible! My trip had to ne extended due to a family emergency and this company refused to extend my policy. Left me hanging with no insurance. Disgraceful!
Buying insurance is very easy from Square mouth, but to make a claim is another thing.It is very complicated and wether I will get paid, I will have to wait and see
Review Updated: 11/06/2024
Travel insured international is asking all kinds of documents.
I provided most of them like proof of purchase E- ticket, proof of cancellation, boarding passes.But they asked me to provide a statement to proof cancellation of flights from Qatar airlines and Sichuan airlines which I can not get, because these Airlines don't reply my emails and they just said they cannot provide one.I hope they process my claims otherwise I am not going to buy travel insurance from Square mouth.com . It's a waste of money.I have tried to provide all the documents they asked, but they keep asking for more documents that I don't have.
My travel plans changed as they often do. My trip needed to be extended as I was visiting a sick relative so I reached out to Travel Insured International to extend my policy prior to the old policy expiring. They refused to extend it as it is "against their policy". They were happy to leave me uninsured for the remainder of my trip. They should re-name themselves Travel Uninsured International In my opinion. They clearly don't care about their customers well being or they would not have that policy. Luckily, I was able to find another company that would start a new policy mid trip. I will not be doing business with travel insured international ever again. I made that clear to them since they were going to leave us high and dry. Not something you want from my insurance company.
Appreciated the quick and professional manner of the claims handling
Filing a claim through the web site was very cumbersome. However, after phoning customer service, I was sent a checklist of what was required to file the claim. Doing this through email was very easy. Processing took a few weeks and the entire claim was allowed.
Squaremouth is an easy way to compare and get exactly the coverage you want.
Very easy, and affordable - for what I needed.
Very responsive and easy process.
Last updated: August 23, 2026