Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
I will use again in the future.
I called the 24 hr line while we were in DR. The representative was very nice.
My husband and I were sick in our rooms for 3-4 days of our trip due to either norovirus or E. coli. I was hoping that something would be covered, but I was told no.
This is the reason that you purchase insurance. We were completely unable to enjoy this trip.
Customer service was excellent when I ran into an issue with purchasing the policy and had an inquiry about a claim.
I did advise clasims that there might be a claim, but there turned out not to be, so everything was fine.
The coverage I wanted at a good price. It was important to me that it was Primary not Secondary
We were unable to use policy due to pre-departure health emergency. Polite agent at Travel Insured International told us that premium would not be refunded because 32 days had elapsed since purchase of policy. Instead she issued a credit for amount of premium and said that we could apply this to purchase of another travel insurance policy in future.
The process of submitting documentation for my claim was straightforward. Communication was okay, although it took a little longer than usual to resolve and pay the claim. All together I am very satisfied with the service.
No evaluatory comments about post-claim process as no need for a claim
VERY disappointed! I purchased cancel for any reason and I am still waiting on payment. I am NOT happy!
Very helpful when I called for assistance on board our cruise ship while my husband was still in the infirmary and likely being transported off the ship at the next port for further medical treatment. My calls were answered immediately and liaison personnel contacted me through email and phone messages.
Last updated: June 30, 2026