Travel Insured Travel Insurance Reviews

There was some confusion when it came time to get a prescription. The first person I talked to said she would send it to a Walgreens and text me the address to pick up the next morning. But the text I got with the address said that it would be open that evening until 10 pm. I responded and asked if that meant I could pick it up that evening. The response I received was yes. So we went to the Walgreens address they sent me. When we arrived Walgreens had not received the prescription. I called the number back that had called me orginally and another person said they were working on it and that it would be sent. We waited another 15 mins but the pharmacy never received it. So I called again- this time talking to the first person I had talked to earlier. She was confused about why I was at the Walgreens because she had told me to pick it up the next morning. But... they texted me to say I could pick up that evening. She finally did call the pharmacy and we did get the prescription that evening. But we ended up having to wait 30 mins for them to send it- even though they had told me they already had. It was just inconvenient and very confusing for me and the pharmacist.

Thorough and professional.

No

Had a policy (supposedly) and was unable to get the app or anything else to set up and help me with the continuation process.

Fortunately didn't use and will find another company for my next trip.

Easy to purchase. Customer service very knowledgeable and helpful to purchase the correct policy for our trip.

I tried to reach your organisation by phone and no one ever picked despite the call being made within the listed working hours.

I have not yet filed the claim, so have no feedback about that yet. I contacted customer service to verify that I had a valid claim per the policy I had purchased. The representative was helpful. My only disappointment so far was the wait time to speak with a representative.

In my experience Travel Insured International responds much quicker than other trip insurance companies, communicates very well, tries to reimburse you as much as possible and pays out claims months before other companies.

First, the insurance was really expensive.

We bought cancel for any reason insurance. Then, my 80 year old husband broke his ankle 10 days before our departure date. The doctor insisted he would not be able to take a trip.

That was December 23. It is February 11 and the doctor was correct. He still cannot walk. We only received compensation earlier this week.