Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
200,755
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AVG. MONTH
3,694
Total Reviews
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SINCE 2004
4,119
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.07/5
Customer Service During Claim
3.71/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2572
  • 4
    765
  • 3
    317
  • 2
    97
  • 1
    141
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  • Travel Insured International policy: Worldwide Trip Protector

    I will use again in the future.

    Renee from TN
    Review Received: March 7, 2024
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    1 out of 5 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Plus

    I called the 24 hr line while we were in DR. The representative was very nice.
    My husband and I were sick in our rooms for 3-4 days of our trip due to either norovirus or E. coli. I was hoping that something would be covered, but I was told no.
    This is the reason that you purchase insurance. We were completely unable to enjoy this trip.

    donna from PA
    Review Received: March 5, 2024
    Was this review helpful?
    22 out of 30 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Customer service was excellent when I ran into an issue with purchasing the policy and had an inquiry about a claim.

    Jamie from SC
    Review Received: March 4, 2024
    Was this review helpful?
    1 out of 3 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Edge

    I did advise clasims that there might be a claim, but there turned out not to be, so everything was fine.

    Frederick from CA
    Review Received: February 28, 2024
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    0 out of 4 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    The coverage I wanted at a good price. It was important to me that it was Primary not Secondary

    Guy from SC
    Review Received: February 28, 2024
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    3 out of 6 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    We were unable to use policy due to pre-departure health emergency. Polite agent at Travel Insured International told us that premium would not be refunded because 32 days had elapsed since purchase of policy. Instead she issued a credit for amount of premium and said that we could apply this to purchase of another travel insurance policy in future.

    Susan from CA
    Review Received: February 24, 2024
    Was this review helpful?
    19 out of 21 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Kurt from UT
    Review Received: February 20, 2024
    Was this review helpful?
    24 out of 25 people found this review helpful

    The process of submitting documentation for my claim was straightforward. Communication was okay, although it took a little longer than usual to resolve and pay the claim. All together I am very satisfied with the service.

    Travel Insured International policy: Worldwide Trip Protector

    No evaluatory comments about post-claim process as no need for a claim

    Michael from NY
    Review Received: January 27, 2024
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    0 out of 5 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    VERY disappointed! I purchased cancel for any reason and I am still waiting on payment. I am NOT happy!

    Myrna from MS
    Review Received: January 25, 2024
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    40 out of 44 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Very helpful when I called for assistance on board our cruise ship while my husband was still in the infirmary and likely being transported off the ship at the next port for further medical treatment. My calls were answered immediately and liaison personnel contacted me through email and phone messages.

    Dorothy from WA
    Review Received: January 14, 2024
    Was this review helpful?
    38 out of 39 people found this review helpful

Last updated: June 30, 2026