Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
178,456
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AVG. MONTH
2,478
Total Reviews
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SINCE 2004
3,874
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.08/5
Customer Service During Claim
3.73/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.41 (3,874 reviews)

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2407
  • 4
    728
  • 3
    295
  • 2
    88
  • 1
    129
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  • Travel Insured International policy: Worldwide Trip Protector

    We have used Square Mouth for our travel insurance since 2013 and have never needed to file a claim. We experienced a family medical emergency with our traveling companions on our recent trip that was insured, and are preparing to file a claim once we have all the necessary forms ready to submit. We look forward to a successful process in making this claim.

    Thank you,
    Ralph & Janis Cowles

    Ralph from CA
    Review Received: September 26, 2019
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    0 out of 1 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Excellent pricing, & customer service provided the answers we needed before purchasing. We felt confident in our coverage & would use Squaremouth again in the future.

    Rebecca from FL
    Review Received: September 25, 2019
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    After purchasing policy had no further contact with TII, as everything went well.

    Mary from OR
    Review Received: September 24, 2019
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    0 out of 1 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Dealing and purchasing the insurance was a very easy process and it fit our needs. I would buy it again on our next trip.

    GARY from VA
    Review Received: September 23, 2019
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    0 out of 1 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    Our transaction was smooth with no issues. All of my questions were responded to appropriately. No issues

    Jennifer from GA
    Review Received: September 23, 2019
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    1 out of 1 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Our cruise was delayed and shortened due to hurricane Dorian. We were given a future cruise credit, which is subject to conditions. We were not given a refund, so if the credit is not honored in the future, we will submit a claim for the loss.

    MARTHA from MI
    Review Received: September 17, 2019
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    0 out of 2 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    So My Wife's mother passed away before our trip started and so we had to change our original outbound flights and so just making claim for difference in Airfare. So far they said they would be sending me the claim forms so that I can make my claim for the fee. Will update after the claims process is complete.

    David from UT
    Review Received: September 16, 2019
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    2 out of 3 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    Our luggage was delayed for at least 30 hours. I sent in my proof. I only put in a claim for $107.00 because I had to purchase a few items in order to tour the next day. The documents are in the mail right now.

    Margaret from FL
    Review Received: September 12, 2019
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    1 out of 5 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    I gave Travel Insured International 5 stars; though consider them just a notch below (maybe like 4 1/2 stars) as the processing of the claim seemed to take a little longer than I would of thought. However, after sending them the additional information they requested; they paid 100% of the claimed amount.

    Howard from CA
    Review Received: September 11, 2019
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    4 out of 4 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    My return trip was delayed by two days by Hurricane Dorian, then an additional day due to airplane mechanical problems. My policy says I would be reimbursed $200 per day for trip interruption but I was told I could not file a claim without receipts for expenses, which I no longer have.

    Julia from MS
    Review Received: September 11, 2019
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    2 out of 4 people found this review helpful
    Response from Travel Insured International

    Unfortunately, our plans do require receipts in order to approve any expenses that were paid. We urge our travelers to keep all receipts and documents while traveling. If you need any further clarification please call us at 1-800-243-3174 and we would be happy to answer any questions. Thank you for your patience.