Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
178,456
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AVG. MONTH
2,478
Total Reviews
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SINCE 2004
3,874
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.08/5
Customer Service During Claim
3.73/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.41 (3,874 reviews)

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2407
  • 4
    728
  • 3
    295
  • 2
    88
  • 1
    129
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  • Travel Insured International policy: Worldwide Trip Protector

    Ty

    mike from CA
    Review Received: August 7, 2019
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    0 out of 1 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Was very helpful in helping us decide what insurance was best for our travelers.

    Debra from FL
    Review Received: August 6, 2019
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    I had a straight forward, small claim. I had to cancel my trip because my mom got sick. She passed away during the time we would have been on the trip. I submitted all the documents from the Travel agency, doctors, hospital as well as the death certificate. I heard nothing from the insurance and every time I called and emailed, I was told they would process the claim in 15 business days. This went on for several weeks. Then they started asking for additional documents that even baffled the travel agency that had to provide the docs . Several phone calls, emails, additional documents (unnecessary as all the details were provided initially)later they paid me an amount less than my claim. I had to start the whole nagging process over to get the remainder of my money.

    EG from GA
    Review Received: August 1, 2019
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    37 out of 38 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Plus

    Easy to work with. We needed to make changes to our trip, and called customer service. They were quick and easy to work with providing the necessary changes. Would highly recommend SquareMouth Travel insurance and will use them again for piece of mind for our trips.

    Kathryn from TX
    Review Received: July 29, 2019
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    2 out of 3 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Thank goodness we didn't have to use it. Customer service was excellent in helping us choose the best policy for the money

    Howard from VA
    Review Received: July 28, 2019
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    0 out of 1 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    I am NOT happy with my travel insurance through Travel Insured International. I was stuck in Iceland with my 8 year old daughter in March 2019 when WowAir went out of business, and I was forced to buy new airplane tickets for over $2500 in order to get home. When I made the claim, my claims agent said that they could only pay me $500 instead of the full amount, since I purchased my policy in January 2019 instead of October 2018, when I purchased the original tickets. If this is how travel insurance works, I see absolutely no point in buying it in the future! I'm very unhappy with the entire industry.

    Andrea from MI
    Review Received: July 26, 2019
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    23 out of 23 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Easy to navigate website to purchase. Customer service professional and pleasant when reporting claim

    Susan from TX
    Review Received: July 26, 2019
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    1 out of 3 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    After I file my claim!

    William from FL
    Review Received: July 23, 2019
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    1 out of 3 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    The process was simple and very affordable.

    Keith from CA
    Review Received: July 20, 2019
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    1 out of 1 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Plus

    Liked being able to compare policies and have questions easily answered with a phone call.

    Andrea from MN
    Review Received: July 19, 2019
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    1 out of 1 people found this review helpful