Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Easy to apply and all of the information was supplied in a timely manner.
We were recommended 2 other travel insurance companies, but I went online & found SquareMouth. It was Very easy to use. I compared the other companies to the offers you provided, and decided on a policy with SquareMouth. I never thought we would have to use it, but we did. While in Budapest, we ate at a small street café, and the next day as we boarded for a 10-day Viking River Cruise, my husband became ill. It was not good. By Tuesday, we called a doctor to come on ship in Vienna, and I went to get a prescription. Upon returning home, I found our doctor bill & the pharmacy bill and went to work, thinking, "oh no, this will be impossible!" Wow, was I surprised! A nice, English speaking man, said he would send the forms promptly after listening to the story. He was compassionate, communicated well, and did exactly what he said. By the time I hung up the phone call, I had the forms. They were very clear as to what to do. I filled out the forms, scanned them to my email with the bills, and the credit card that we paid with, and within minutes had a response that they had been received. So far, so good. I am impressed. If the payment is as prompt as everything else, I will never use any other travel insurance, and will be telling everyone how easy you are to deal with. Thank you so much.
Good overall experience.
Easy comparison of costs and insurance options, making my buying decision that much easier.
Putting in a claim because of illness cancer, we were unable to take our trip. When I call I was on hold a very long time
We have not heard anything yet about the processing of our claim
We have not filed our claim yet.
I am waiting to hear from Travel Insured after uploading all the documentation. I have not been pleased with the customer service so far! I trust this issue will be resolved equitably and I can recommend Travel Insured. I have used them previously and have had no problem.
I have started a claim and sent the faxed materials over a week ago, have confirmation they received that, yet they say they don’t have it. Not happy with service so far!
We sincerely apologize for any frustrations you have experienced. Your claim is currently under review and we will be reaching out to you ASAP with your status. Thank you for your patience.
Good service
Love this company and plan on using you guys again.