Travel Insured Travel Insurance Reviews

Review Updated: 06/21/2019

My 88 year-old mother in another state fell and fractured her pelvis three days before our trip. I had purchased "cancel for any reason" coverage and that is what I used my claim toward, it was covered at 75% of the unrefunded trip cost. I could have gotten 100% by using a claim against the regular coverage, but Travel Insured wanted my mother's permission to access her medical records and/or her doctor to prove the claim. It would have been fine for me to do that for myself, but I could not ask her to do that (too much family drama), so I opted to "cancel for any reason." That required I cancel at least 48 hours before the trip started. I called Travel Insured enough ahead of time to learn I needed to decide right away if I was canceling the trip or not, but they did not explain the depth of personal info they would need if I opted for regular cancelation coverage.

Once I opted to cancel for any reason and started processing all the paperwork, I found that Travel Insured had an "upload" feature on their website in Beta mode that would allow me to do everything paperlessly. That turned out to be a really nice feature since I was with my mother for nearly a month after her fall and it was so much easier to do the whole claim on my own computer without having to leave her to print or make copies or go to the post office. I did have to make another phone call to find out how/when they updated my claim status, but all in all, it worked flawlessly.

This may sound like a complaining review, but I was well pleased with Travel Insured's responsiveness when I did call them and their timeliness in paying my claim.

I became ill on my cruise. Upon returning home, I contacted Travel Insured International. They e-mailed me claim forms with instructions on May 13. I mailed everything that was requested on May 15 and received my reimbursement on May 21. Excellent service. I have since purchased another policy for a cruise in September.

I have used Squaremouth before and submitted a claim to a previous company with the same great results.