Overview

Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.

Trips Protected
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SINCE 2004
178,536
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AVG. MONTH
2,471
Total Reviews
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SINCE 2004
3,875
Detailed Rating
Customer Service Before Trip
4.48/5
Customer Service During Trip
4.08/5
Customer Service During Claim
3.73/5

See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.

  • 5
    2407
  • 4
    729
  • 3
    295
  • 2
    88
  • 1
    129
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  • Travel Insured International policy: Worldwide Trip Protector

    Since I didn't need to file a claim, I can't comment on whether the insurance I purchased would have provided what I expected it to.

    Mary from IA
    Review Received: May 12, 2019
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    0 out of 2 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Plus

    very easy!

    DEBORAH from NJ
    Review Received: May 12, 2019
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Very easy to use website. Full terms of policy could be reviewed in advance of purchase. Representative was very helpful explaining interpretation of policy benefits.

    Mark from FL
    Review Received: May 10, 2019
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    0 out of 0 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    This insurance company is working very, very slowly and inefficiently- almost as though they are hoping that I will forget about them and they will not pay the claim. Would never use them again.

    Carolyn from CA
    Review Received: May 8, 2019
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    17 out of 17 people found this review helpful

    Review Updated: 06/05/2019

    Claim was sluggishly processed with requests for additional information, both from me and from my medical provider. In the end, the company found a way to cut my benefits. I was only seeking $350 from $2000 fee for rebooking a ticket due to illness, and they still found a way to knock that benefit down by hundred dollars. Would not use this company again. It seems that they’re looking for ways to avoid payment

    Travel Insured International policy: Worldwide Trip Protector Lite

    Michael from CO
    Review Received: May 6, 2019
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    0 out of 0 people found this review helpful

    I managed to recover all my "extra expenses" due to flight cancellations eventually, it took me two goes. I had to get airline declarations and one said "flight cancelled for operational reasons". I filed this and found out that in this circumstance they do not refund the full amount of my rescheduled flights. I had to go back and get a replacement letter explaining the real reason, which was due to weather (very dense fog prevented any flights in or out all day). I filed this replacement letter and the eventually got full reimbursement. It was a chore producing all the paperwork, but I got there in the end, and I got back the costs I wanted.

    Travel Insured International policy: Worldwide Trip Protector Lite

    Very difficult to use your services. Too many hoops to jump through. As an MD I was disappointed in our conversation 10 days ago

    Stanley from AZ
    Review Received: May 4, 2019
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    16 out of 16 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector

    Great customer service: I worked w/representative to determine policy for my needs before purchase. I didn’t need my policy, but it was good to know I had coverage at reasonable cost, while out of USA.

    Judy from OH
    Review Received: April 30, 2019
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    5 out of 6 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Lite

    Easy to research online to check coverages and exclusions. Purchase and self printing went smoothly. I did contact customer service to add additional coverage and that also was easily accomplished. I got the lowest cost among competitors with the same coverage.

    SHERRY from FL
    Review Received: April 30, 2019
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    3 out of 4 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Plus

    Pending claim handling.

    Jesusana from NV
    Review Received: April 28, 2019
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    0 out of 2 people found this review helpful
    Travel Insured International policy: Worldwide Trip Protector Plus

    The customer service is excellent. I had to make an adjustment to the policy and they made it a very simple request. Thank you.

    Sandra from MN
    Review Received: April 27, 2019
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    2 out of 2 people found this review helpful