Travel Insured International offers four comprehensive policies on Squaremouth, with their most popular plan, FlexiPAX, featuring a unique ‘a-la-carte’ approach. This allows customers to customize their coverage by selecting the protection limits that best suit their specific trip.
See how Travel Insured International compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Travel Insured International’s helpful and responsive customer service. Many have positive claims experiences, though some report challenges in meeting the provider’s documentation requests.
Since I didn't need to file a claim, I can't comment on whether the insurance I purchased would have provided what I expected it to.
very easy!
Very easy to use website. Full terms of policy could be reviewed in advance of purchase. Representative was very helpful explaining interpretation of policy benefits.
This insurance company is working very, very slowly and inefficiently- almost as though they are hoping that I will forget about them and they will not pay the claim. Would never use them again.
Review Updated: 06/05/2019
Claim was sluggishly processed with requests for additional information, both from me and from my medical provider. In the end, the company found a way to cut my benefits. I was only seeking $350 from $2000 fee for rebooking a ticket due to illness, and they still found a way to knock that benefit down by hundred dollars. Would not use this company again. It seems that they’re looking for ways to avoid payment
I managed to recover all my "extra expenses" due to flight cancellations eventually, it took me two goes. I had to get airline declarations and one said "flight cancelled for operational reasons". I filed this and found out that in this circumstance they do not refund the full amount of my rescheduled flights. I had to go back and get a replacement letter explaining the real reason, which was due to weather (very dense fog prevented any flights in or out all day). I filed this replacement letter and the eventually got full reimbursement. It was a chore producing all the paperwork, but I got there in the end, and I got back the costs I wanted.
Very difficult to use your services. Too many hoops to jump through. As an MD I was disappointed in our conversation 10 days ago
Great customer service: I worked w/representative to determine policy for my needs before purchase. I didn’t need my policy, but it was good to know I had coverage at reasonable cost, while out of USA.
Easy to research online to check coverages and exclusions. Purchase and self printing went smoothly. I did contact customer service to add additional coverage and that also was easily accomplished. I got the lowest cost among competitors with the same coverage.
Pending claim handling.
The customer service is excellent. I had to make an adjustment to the policy and they made it a very simple request. Thank you.