Travel Insured Travel Insurance Reviews

I disliked the amount of information to process the claim.I produced documents from the Disney Cruise Lines showing deposits made ,and final payments with dates.They also wanted copies from my credit card company showing the actual charges.

Very unhappy with the whole process. We were unimportant and ignorant. The claims process was especially frustrating. They continued to delay the anticipated time it would take to make a decision. The agent who was reviewing our claim was supposed to contact us by a certain date but didn't follow through. The wait time on getting anyone to respond to our phone enquires was excessive and frustrating. When the decision was made on our claim and we were finally able to have a conversation with the claims agent, we were not treated with respect or given answers that made any sense. We are extremely unhappy with this company and anticipate filing a complaint and request for review with both Travel Insured International and with Squaremouth.

I believe I sent Travel Insured all the required info, yet I rec'd an email asking for more, some of which was the same that had already been sent. It felt like they are delaying resolving the claim. I am working on it again. The note from the doctor gave dates that were pertinent and listed the medical issue. The
request for a doctor to send this, never mentioned it had to be on a special form. Did not know of this form.

I am hearing from friends that this is not a good company to deal with. They delay and nit pick details.

Squaremouth is a great one stop shopping site to analyze many companies and get the coverage and price you want.

It’s too early to rate them. My claim has been in for 2 weeks and I haven’t heard anything. Hopefully it will go smoothly

I filed a claim under cancel for any reason. It took 4 months for them to settle this claim, requiring over a dozen items to be submitted, asking for repeated inputs of some items, and making errors in arithmetic and understanding of inputs that I had to correct via multiple emails and phone calls. They made claim handling very difficult, slow, and unhelpful. In the end they did pay what was owed.

I submitted the claim on 12/20/2019. Resubmitted all required documents on 1/4/2020. No results yet, not even confirmation of receipt. Very unhappy with the insurance company.

Filing a claim was easy on line but then you get no feedback or acknowledgement for weeks,

The agent we spoke to while on the trip Sounded helpful, but in fact she did not send the claim form she said she would send, and when I called the follow up when we were home, that customer service agent said that the claim number the original agent have given us was not a real thing and that she had no records in the system of our phone call.