Travel Insured Travel Insurance Reviews

The online process in selecting the insurance carrier that best suited our needs and price point was easy to use and contained all the information to make an educated choice. The entire process was easy to use and quick. We did have a 1 day delay in our cruise leaving due to weather and we had to find overnight accommodations until the next day. I called Customer Service at Travel Insured International the next morning to open a claim. They immediately faxed me a claim form for my 1 night hotel stay, meal, and taxi fares. They told me I could complete it after I returned. The Customer Service Representative was very pleasant, helpful, and efficient. I was off the phone in less than 5 minutes. Once I returned I completed the form with the supporting documents requested and emailed them toTravel Insured International. I called after a week to make sure they received then but was informed they were about 9 days behind in opening emails. I contacted them again a few days later and they confirmed receipt. They informed me they tae 10 business days to review. I received a call on day 9 that my claim was approved and the check would be in the mail within 2 days. I received the check within 4 days of the call. I would recommend both Squaremouth and Travel Insured International and will be using both in future trips.

My vacation time from work was cancelled so I couldn't travel. Fortunately, trip cancellation due to work reasons was covered by my policy! The claim process went smoothly, although processing took slightly longer than the 10 business day target which had been discussed with customer service. However, there was no back and forth; I submitted the requested information and they paid my claim.

We did not go on the original trip. We called Travel Insured and found out we could transfer the account to another trip and your personnel were very helpful in doing just that. This was a great benefit and we have told our friends about your company.

Positive experience with obtaining travel insurance. Fortunately, did not have to use it but peace of mind made our travel experience better.

I dealt with Travel Insured International a few months before and found they are nice to deal with on the phone and email.

none yet, waiting to see if they pay my claim, which they should, as my husband tripped and fell prior to our trip and we had to cancel the trip.

As I was comparing insurance, debating which policy would be better and reading customer ratings I had no issues. My last purchase for insurance was through Allianz Global for my vacation July 2018. While I had no issues with Allianz and did not file a claim, I switched this time based off of reviews and positive feedback for Travel Insured. My purchase was easy.

However, this time my father-in-law's health took a turn for the worse and I had to contact Travel Insured about canceling my trip the day before I was scheduled to leave. The representative I first talked with was awesome. She seemed to genuinely care about my situation. However, she put me in contact with the claims department. The claims department representative was not understanding with my situation. I was calling for help and had no idea what steps I was to take to cancel my trip. She was short in her responses and came across as uncaring. I gave an overall rating of 3. It really was a 5 for my first representative and a 0 (if possible) for my claims representative.

I have recently filed all of my paper work for my claim from my canceled vacation. (FYI: It took 26 pages of documentation to file a claim.) At this time I do not know how or if my claim will be resolved. Ultimately, canceling our trip was best for my family. We were able to spend four more days with my father-in-law before he passed away.

I did lost my 3500 dolars in the cruise the I did call the insurance customer service and I told her about my lost she check the policy andd told me

that ( hearing aid were not coverd , so really I believe what she told me, I cannot make an opinion since i could not use tbe benefit . I was disapointed

but I acepted her answer.