Travelex Travel Insurance Reviews
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Overview
Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customer Reviews
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
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“Travelex Insurance Services policy: Travel Select
Before Trip
I called for clarification on coverage. The call was answered promptly and the respondent was able to answer the question without referral to another agent.During Trip
no interaction during tripRita from FLReview Received: October 26, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: TraveLiteBefore Trip
I did this onlineDuring Trip
I did not use the emergency help hotlineClaim Process
still did not get any forms, I was promissed to sendAdam from MEReview Received: October 24, 2010Was this review helpful?7 out of 7 people found this review helpful“Travelex Insurance Services policy: Travel SelectDuring Trip
I didn't use the emergency help hotline during the trip.Claim Process
I didn't make a claim.Jean from VAReview Received: October 23, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectDuring Trip
There was no contact with the carrier during my tripClaim Process
No ClaimsGrace A. from NJReview Received: October 22, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectDuring Trip
We did not use customer service or the hotline during the trip.Claim Process
No claim was filed.Randall from ORReview Received: October 19, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectDuring Trip
I did not use the insurance so I cannot provide feedback about claim service.Barbara from CAReview Received: October 19, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel BasicBefore Trip
I received information, I paid for it.Darette from NVReview Received: October 17, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectBefore Trip
The set-up through Squaremouth was great and we received our policy immediately after booking. We had a great trip with no incidents and therefore no need of claims. Not much more to report.During Trip
Did not use customer service during the trip as the trip went smoothly.Claim Process
n/a - trip went as planned. Did not file a claim.Kenneth from TXReview Received: October 16, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel SelectDuring Trip
I did not contact the insurance carrier during my trip.Claim Process
I did not make a claim.Randolph from KYReview Received: October 14, 2010Was this review helpful?0 out of 0 people found this review helpful“Travelex Insurance Services policy: Travel BasicClaim Process
Still waiting to hear a response from my claim submissionJames from CAReview Received: October 11, 2010Was this review helpful?1 out of 1 people found this review helpful