Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.
See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.
Before Trip
Didn't really have much contact, other than the original research on your website.
During Trip
no contact with carrier during trip.
Claim Process
no claim!
During Trip
Thankfully we didn't need to use any help during our trip
Claim Process
We didn't need to make any claims.
Before Trip
We thought my husband would not be able to go do to work. He called the insurance carrier and talked to them about what we needed to do in this case. They were very infomative and helpful.
During Trip
I bought the insurance for medical outside the United States because Medicare does not provide coverage. Did not use any benefits because I could not get to Croatia because of volcanic ash.
During Trip
Didn't need the insurance or any help
Before Trip
We recommended Squaremouth to quite a few fellow passengers on our RCL cruise. Hopefully you will have new customers.
During Trip
Can't really rate the service because fortunately we didn't have to use it. thanks
Claim Process
In the process of filing the claim now
Before Trip
Other than what was provided by the web sign up sheet or email, there wasn't another service provided.
During Trip
Didn't need to use the service
Before Trip
There really wan't much connection. Just the forms and information on-lione which was clear and well presented.
During Trip
I can't make comments re the claim yet, as we just mailed it in yesterday.