Overview

Travelex offers four policies on Squaremouth, including a unique option designed specifically for travelers looking to insure only their flight. All of these policies are underwritten by Berkshire Hathaway Specialty Insurance Company and carry an A++ AM Best rating.

Trips Protected
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SINCE 2004
91,414
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AVG. MONTH
786
Total Reviews
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SINCE 2004
2,132
Detailed Rating
Customer Service Before Trip
4.47/5
Customer Service During Trip
4.18/5
Customer Service During Claim
4.1/5

See how Travelex Insurance Services compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.43 (2,132 reviews)

Travelex customers often praise the helpful and easily accessible customer service. However, some travelers feel the provider could offer more updates during the claims process, and that reimbursements can take longer than expected.

  • 5
    1244
  • 4
    429
  • 3
    178
  • 2
    33
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  • Travelex Insurance Services policy: Travel Select

    Before Trip
    Didn't really have much contact, other than the original research on your website.

    During Trip
    no contact with carrier during trip.

    Claim Process
    no claim!

    Marcia from MI
    Review Received: May 26, 2010
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    Travelex Insurance Services policy: Travel Select

    During Trip
    Thankfully we didn't need to use any help during our trip

    Claim Process
    We didn't need to make any claims.

    April from WA
    Review Received: May 22, 2010
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    Travelex Insurance Services policy: TraveLite

    Before Trip
    We thought my husband would not be able to go do to work. He called the insurance carrier and talked to them about what we needed to do in this case. They were very infomative and helpful.

    Katherine from TX
    Review Received: May 12, 2010
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    Travelex Insurance Services policy: Travel Max

    During Trip
    I bought the insurance for medical outside the United States because Medicare does not provide coverage. Did not use any benefits because I could not get to Croatia because of volcanic ash.

    Mary Lou from MO
    Review Received: May 11, 2010
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    Travelex Insurance Services policy: Travel Basic

    During Trip
    Didn't need the insurance or any help

    Dean from OR
    Review Received: May 8, 2010
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    Travelex Insurance Services policy: Travel Select

    Before Trip
    We recommended Squaremouth to quite a few fellow passengers on our RCL cruise. Hopefully you will have new customers.

    Sandra Aders from FL
    Review Received: May 8, 2010
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    Travelex Insurance Services policy: Travel Select

    During Trip
    Can't really rate the service because fortunately we didn't have to use it. thanks

    Virginia from NY
    Review Received: May 2, 2010
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    Travelex Insurance Services policy: Travel Max

    Claim Process
    In the process of filing the claim now

    Jeff from CA
    Review Received: April 29, 2010
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    Travelex Insurance Services policy: Travel Select

    Before Trip
    Other than what was provided by the web sign up sheet or email, there wasn't another service provided.

    During Trip
    Didn't need to use the service

    William from OR
    Review Received: April 28, 2010
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    Travelex Insurance Services policy: Travel Select

    Before Trip
    There really wan't much connection. Just the forms and information on-lione which was clear and well presented.

    During Trip
    I can't make comments re the claim yet, as we just mailed it in yesterday.

    Italian traveler from NC
    Review Received: April 27, 2010
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    0 out of 0 people found this review helpful