Compare WorldTrips Plans in Just A Few Simple Steps
WorldTrips offers three comprehensive policies on Squaremouth, each backed by an A++ AM Best rating. These plans are highly customizable, allowing eligible travelers to enhance their coverage with optional benefits such as Cancel For Any Reason (CFAR) and Rental Car Damage Protection.
See how WorldTrips compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Our luggage was delayed and we didn't receive 2 out of the 3 bags during the trip. We came home to our bags, which we never saw. All of our outbound flights were delayed by 3 hours as well. We reached out inquiring about the process and timing for filing a claim and all we received back were emails stating that they're backed up and not able to respond / answer our simple questions.
Hi Jennifer – travel inconveniences are never fun to deal with and we apologize for not being more helpful when you were reaching out to us for assistance. We’re actively working with our claims team to ensure situations like this do not occur in the future.
Someone from the team will be reaching out to discuss your situation. Thanks for your business and for allowing us the opportunity for improvement.
From when I sent in my claim details, it took the company almost an entire TWO MONTHS to get back with me by email asking for more information.
They were very pleasant but ultimately unhelpful when we missed our connection and needed to rebook.
Hi Levi – sorry to hear about your missed connection in Madrid. We aspire to provide the best customer service we can during travel and it appears we fell short this time. We appreciate the feedback and will work with our team internally to improve this experience going forward. Thank you.
I liked being able to compare different insurance options and then choose the appropriate one for our situation.
Did not need to use insurance but it was an easy process to purchase policy.
Hi my suitcase was damaged I got it bk I had to travel back to derby from Doncaster I had a lot of headache with dragging the suitcase so I want to make a claim for my suitcase and compensate me to with all the headache
Hi Miss Rahman,
Sorry to hear about your luggage situation during your recent trip. We are actively working your case now and will correspond with you directly with updates as we proceed. Thank you.
3 stars because I tried to call them one day and couldn't get through to them at all. Was put on hold and after 30 mins just disconnected. Tried various times with no luck. Was calling to ask why I had received no policy documents from them. I was worried about my insurance coverage after that experience.
I tried again a few days later and did get through. The person was helpful and she looked up my policy and emailed me the documents. So I felt reassured after that.
I did the claim online, the online claim does not appear in my profile so cannot follow the status. Almost 2 month later I received a mail with the claim reply and a check. Not a simple description of what they are reimbursing and why. Not sure if this is the only mail I will receive.
pLEASE CALL ME! I NEED HELP!! bARBARA STAINT CLAIRE 512-663-3046! yOU TOOK M MONE WITH NO PROBLEMS! GETTING HELP HAS BEEN IMPOSSIBLE!
Easy, fast, efficient and meets my travel needs every time. I like the appreciate the ability to design the coverage I want for up to three generations of travelers.