Overview

WorldTrips offers three comprehensive policies on Squaremouth, each backed by an A++ AM Best rating. These plans are highly customizable, allowing eligible travelers to enhance their coverage with optional benefits such as Cancel For Any Reason (CFAR) and Rental Car Damage Protection.

Trips Protected
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SINCE 2008
74,672
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AVG. MONTH
1,095
Total Reviews
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SINCE 2008
576
Detailed Rating
Customer Service Before Trip
4.4/5
Customer Service During Trip
3.68/5
Customer Service During Claim
3.68/5

See how WorldTrips compares to other providers on Squaremouth in customer satisfaction and service quality:

Overall Customer Rating by Provider
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*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.

Customer Reviews

4.24 (576 reviews)
  • 5
    334
  • 4
    119
  • 3
    52
  • 2
    28
  • 1
    23
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  • WorldTrips policy: Atlas International excl US

    I am grateful that my experience matched the positive recommendation that Nerd Wallet gave. I was able to select a policy quickly that fit the purpose I had and at an affordable, reasonable price. I consulted the policy description and details so I knew what to expect or how to find help or resources in the event it was needed before and during the travel abroad. Thank you! I will rely on this service again.

    Sophia from IL
    Review Received: September 23, 2024
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    2 out of 2 people found this review helpful
    WorldTrips policy: Atlas Journey Preferred

    Excellent experience

    Joseph from NY
    Review Received: September 16, 2024
    Was this review helpful?
    1 out of 2 people found this review helpful
    WorldTrips policy: Atlas Journey Preferred

    Customer service have been responsive and helpful answering my questions.

    Nancy from WA
    Review Received: September 15, 2024
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    1 out of 1 people found this review helpful
    WorldTrips policy: Atlas Journey Preferred

    I submitted a delayed baggage claim on-line and received payment 3 weeks later.
    I appreciate the prompt response.

    Victoria from WA
    Review Received: September 12, 2024
    Was this review helpful?
    4 out of 4 people found this review helpful
    WorldTrips policy: Atlas Journey Preferred

    David from FL
    Review Received: September 5, 2024
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    3 out of 3 people found this review helpful

    Coincidentally, within a day or so of when I contacted you about my claim, a full refund was received. No problems.

    WorldTrips policy: Atlas Journey Preferred

    The representative that I spoke with was very nice and helpful. I haven't heard anything since. I have no idea if I filed the claim correctly, the status of the claim, or anything else.

    Laura from MD
    Review Received: September 2, 2024
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    2 out of 4 people found this review helpful
    WorldTrips policy: Atlas International excl US

    Their website is not accessible for the purposes of filing a claim.

    Benjamin from OH
    Review Received: August 28, 2024
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    1 out of 2 people found this review helpful
    WorldTrips policy: Atlas Journey Preferred

    Buying the appropriate ingredients was easy. I had one tiny glitch due to my own mistake and the customer service agent fixed it for me.
    I would purchase again.

    PJ from PA
    Review Received: August 17, 2024
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    2 out of 2 people found this review helpful
    WorldTrips policy: Atlas Journey Economy

    Kae from FL
    Review Received: August 15, 2024
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    1 out of 1 people found this review helpful

    I had trouble initially submitting the claim information as the “canned” responses didn’t fit my type of claim. I would have preferred to attach multiple documents on the first attempt. In the end, it all worked out but took a while.

    WorldTrips policy: Atlas Journey Economy

    I was hospitalized with pneumonia while on a trip to Europe. The day before my release from the hospital I was told by WorldTrips that they were expecting the hospital invoice and had their insurance agent prepared to pay the bill. On discharge day the hospital sent the final invoice early in the morning. WorldTrips was unable to pay or even guarantee payment and I was required to use my credit card to satisfy the hospital.

    Old Man from GA
    Review Received: August 13, 2024
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    5 out of 8 people found this review helpful
    Response from WorldTrips

    We sincerely apologize for your experience, especially during a time that is already stressful. We have reviewed your case and one of our Managers will be reaching out directly to you. Best, WorldTrips team