Last Updated: 11/07/14

The Ebola and Travel Insurance Information Center contains a collection of resources including travel insurance provider position statements, FAQs, and travel alerts related to the Ebola outbreak in West Africa. Information is subject to change at any time.

Squaremouth’s industry experts regularly update this database and are on hand to answer your questions. Please contact customer service for more information. We are available 24 hours a day, 365 days a year by chat and by phone at 1-800-240-0369.

FAQs

  • How much does medical evacuation from Africa typically cost?

    Short Answer According to travel insurance provider, Travelex, the cost of a medical evacuation from West Africa to Atlanta, if roughly $200,000.00, plus any additional costs for special isolation equipment.

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  • Will travel insurance allow me to cancel my trip if the Ebola outbreak worsens?

    Short Answer If a traveler wants the option to cancel a trip if the outbreak worsens, or if a traveler is scared to travel due to Ebola, we recommend purchasing a policy with the Cancel For Any Reason benefit.

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  • Can I still purchase a travel insurance policy to cover Ebola?

    Short Answer Depending on your policy, Medical and Cancellation coverage for Ebola may still be available. For travelers who want the option to cancel out of fear, the Cancel for Any Reason upgrade is the only option.

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  • What happens if I become infected with Ebola while traveling?

    Short Answer If you have been infected with Ebola while traveling, please contact the 24-Hour Emergency Assistance number provided to you with your travel insurance policy.

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  • Can I cancel a trip because of Ebola?

    Short Answer Standard Trip Cancellation policies do not cover cancellation due to Ebola, unless you contract the virus and become unexpectedly ill. If this is your concern, you must purchase your policy before your illness is documented or diagnosed.

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  • If I become infected with Ebola, can I be medically evacuated out of the country?

    Travel insurance providers still consider contracting Ebola an "unforeseen" event, this means benefits like Emergency Medical and Medical Evacuation are available to travelers who purchase a policy before becoming infected.

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  • When do I need to purchase a policy to have coverage for Ebola?

    Short Answer Travel insurance coverage related to the Ebola virus may still be available to travelers who wish to purchase a policy, and can be purchased at any time prior to their trip.

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  • Can I purchase a travel insurance policy after being infected with Ebola?

    Short Answer If you are already infected with Ebola, you may purchase a travel insurance policy, however some benefits may be limited.

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  • Will my coverage extend if I am quarantined due to Ebola?

    Short Answer Yes, most policy coverage will automatically extend if you are unable to return home on your scheduled return date due to an unexpected illness or hospitalization.

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  • If I am quarantined due to Ebola, can I still be medically evacuated?

    Short Answer Medical evacuation is only available for a traveler quarantined due to Ebola after the quarantine has been lifted.

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