Squaremouth informs travelers about events that are expected to have a major impact on travel. This is not a comprehensive list of all worldwide events.

Ireland Hurricane Ophelia

Hurricane Ophelia – Provider Position Statements

Hurricane Ophelia – Provider Position Statements

Last Updated:

Official position statements from Squaremouth’s travel insurance providers about coverage for Hurricane Ophelia.

APRIL Travel Protection

Hurricane Ophelia falls within the April guidelines, policy terms and conditions as inclement weather and potentially a natural disaster.

Policies purchased prior to 11:00 AM AST (15:00 UTC) on October 9, 2017 may cover the event. As of then, it’s no longer considered unforeseen, and will not be covered.

Please note:

  • Trip cancellation and trip interruption benefits are not payable if a natural hazard (such as a brushfire, tropical storm, or hurricane) is named on or becomes foreseen before the effective date and time of the policy.
  • This guideline applies only to new policies that are effective on or after the event, and covering travel during such time. It does not apply to new policies that cover travel after the event has passed.
  • Terms and conditions may vary by program. Please refer to the actual policy. All claims should be adjudicated on their own circumstances and merits.

Please contact April’s Customer Service team at 855-277-4587 or service@apriltravelprotection.com for more coverage information.

AXA Assistance USA

AXA Assistance USA is directly supporting customers affected by Hurricane Ophelia.

For Travel Assistance, Evacuation or any other assistance please contact us at 1-855-327-1430 or ustravel@axa-assistance.us

Please be advised that Hurricane Ophelia falls within our guidelines, policy terms and conditions as inclement weather and potentially a natural disaster. The NOAA National Hurricane Center issued a Tropical Storm advisory October 9, 2017 and upgraded to Hurricane Advisory on Oct 12, 2017 2100 UTC/1100 AM AST.

Policies purchased prior to 1100 AM AST (1500 UTC) October 9, 2017 may cover the event. As of then, it’s no longer considered unforeseen, and will not be covered. For more information on the status of these storms, please refer to: http://www.nhc.noaa.gov/refresh/MIATCPAT2+shtml/160251.shtml?

Please note:

  • Trip cancellation and trip interruption benefits are not payable if a natural hazard (such as a brushfire, tropical storm, or hurricane) is named on or becomes foreseen before the effective date and time of the policy.
  • This guideline applies only to new policies that are effective on or after the event, and covering travel during such time. It does not apply to new policies that cover travel after the event has passed.
  • Terms and conditions may vary by program; please refer to the actual policy. All claims should be adjudicated on their own circumstances and merits.

For Travel Assistance, Evacuation or any other assistance please contact us at 1-855-327-1430 or ustravel@axa-assistance.us

CSA Travel Protection

Previous Tropical Storm Ophelia strengthened into a Hurricane today October 11th, 2017. Currently, maximum sustained winds have increased to near 75 mph with higher gusts and is expected to strengthen during the next 48 hours. At this time however, there are no coastal warnings or watches in effect for Ophelia and no threats affecting land. Customers are strongly encouraged to read their Description of Coverage or Insurance Policy for details regarding their available coverage. For plans that do offer coverage for adverse weather and natural disasters, please note that there is no coverage for this specific storm under any plans purchased on or after October 11, 2017. Please contact CSA Travel Protection with questions.

GeoBlue

Three people are confirmed dead after Hurricane Ophelia made landfall in the British Isles and almost 400,000 households and businesses are currently without power. The storm, which was downgraded from a hurricane to a tropical storm overnight, was the worst to hit Ireland in half a century. It made landfall after 10:40 a.m. (0940 GMT), according to the Irish National Meteorological Service, with winds as strong as 176 kph (110 mph) hitting the most southerly tip of the country. Britain’s meteorological service has issued an Amber Weather Warning, meaning residents and those traveling in the impacted locations can expect danger to life, flooding, transportation cancellations, power cuts and flying debris. The storm is expected to move towards western Scotland overnight.

GeoBlue has dedicated multilingual resources available 24/7 for members in Ireland and Scotland who are in need of medical care and assistance. For assistance during a medical emergency, please call our Global Health & Safety team at +1.610.254.8771

Please visit the member area on geobluetravelinsurance.com or download the GeoBlue mobile app to view security profiles and/or sign up for news alerts.

HTH Worldwide

Three people are confirmed dead after Hurricane Ophelia made landfall in the British Isles and almost 400,000 households and businesses are currently without power. The storm, which was downgraded from a hurricane to a tropical storm overnight, was the worst to hit Ireland in half a century. It made landfall after 10:40 a.m. (0940 GMT), according to the Irish National Meteorological Service, with winds as strong as 176 kph (110 mph) hitting the most southerly tip of the country. Britain’s meteorological service has issued an Amber Weather Warning, meaning residents and those traveling in the impacted locations can expect danger to life, flooding, transportation cancellations, power cuts and flying debris. The storm is expected to move towards western Scotland overnight.

As of Monday, October 16, 2017, this storm has been declared as a hurricane and is no longer unforeseen. In addition to the medical and travel assistance coverage included on the HTH TripProtector plans, please be sure to check your certificate for benefits payable for Trip Cancellation, Trip Interruption, Missed Connection or Trip Delay. For assistance with these and any other benefits, please contact our customer service team.

Please visit the member area on hthtravelinsurance.com or download the mPassport mobile app to view security profiles and/or sign up for news alerts.

Tin Leg

On October 9, 2017, Hurricane Ophelia became a named tropical storm, and the storm developed into a hurricane.

What you need to know about your policy:
As of October 9, Hurricane Ophelia is no longer considered an unforeseen event. Coverage related to the storm is not available for Tin Leg policies purchased after this date.

Tin Leg policies purchased on or prior to October 9 may provide coverage related to the event, including Trip Cancellation, Trip Interruption and Trip Delay benefits.

Trip Cancellation and Trip Interruption coverage for Hurricane and Weather:
In order for an event to be covered under Tin Leg policies, the event must occur after the policy has been purchased and meet at least one of the following requirements:

  • Result in the complete cessation of travel services at the point of departure or destination for the following specified amounts of time:
    • Tin Leg Economy policy: 48 consecutive hours
    • Tin Leg Standard policy: 24 consecutive hours
    • Tin Leg Luxury policy: 12 consecutive hours
  • Accommodations at your destination are made uninhabitable
  • Your or your traveling companion’s principal place of residence has been rendered uninhabitable
  • A mandatory evacuation is ordered by local authorities at your destination. You must have 50% or less of your trip remaining when the evacuation ends to be eligible for this benefit.

Travel Delay coverage for Hurricane and Weather:
In order for a storm to be covered under the Trip Delay benefit within Tin Leg policies, it must meet the following requirements for minimum length of delay:

  • Tin Leg Economy policy: 12 consecutive hours
  • Tin Leg Standard policy: 12 consecutive hours
  • Tin Leg Luxury policy: 6 consecutive hours

In addition to Trip Cancellation and Travel Delay coverage, other benefits, including Emergency Medical and Medical Evacuation, may also be available for coverage related to the hurricane.

In the event of an emergency, please contact Tin Leg’s 24 Hour Emergency Assistance department as soon as reasonably possible at:
Emergency Assistance Inside US: 844-927-9265 (Toll Free)
Emergency Assistance Outside US (Collect Call): 001-727-264-5657
Emergency Assistance Email: emergency@tinleg.com

In the event of a claim, please contact Tin Leg’s Claim department at 844-240-1233 or claims@tinleg.com. Start your claim online: https://tinleg.com/claims/online

Please contact Tin Leg with any questions at 844-240-1233, we are delighted to answer any additional questions.