Aegis Travel Insurance Reviews

Needs more prompt responses when filing claim

It was great to chat with a rep ahead of purchasing. Answered my questions and made it easy!

Please stay away from this insurance company. You might as well travel without insurance.

I originally wanted the policy for Covid coverage. When reading the details of the policy, I realized there was an accidental death benefit. There was no place to name the beneficiary of this benefit. I emailed customer service and they were able to put in writing who I wanted to name as beneficiaries should something unfortunate happen. I would suggest adding a form so people can fill this out when purchasing the policy.

No feedback at all for my claim. I will not be using this company again and let everyone know about how terrible the customer service was

I called GoReady about my claim but was given a hard time. Go ready gave me the impression that they are not interested in helping my case. Disappointed.

Thanks! I was able to travel to zimbabwe and England. It was close meeting our connections due to multiple airline delays but we made the connections. It was also tough navigating the covid testing- but we also did that! Having the trip insurance helped lessen the stresses of an already stressful situation. Even though I didn’t use it, I think it was a good decision.

I wish I remember the name of the lady that I spoke, she was very nice was my first time for me to get a travel insurance was great experience with her
Thank you

My flight was canceled but the airline did not give a reason. I am trying to file a claim but they need the reason the flight was canceled and it is very widely known that nobody can get a hold of this particular airline. There are posts all over social media or people have been trying for weeks without success. There is nothing I can do about it but it is holding up my claim beyond my control.